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Drawing for LIVEPERSON GENERATIVE INSIGHTS

USPTO serial 98210581

LIVEPERSON GENERATIVE INSIGHTS

Reviewed by CopyMark Law Group

Status 606
Filing date
Status date
Registration date
—
Examiner
CROWDER-SCHAEFER, ANDREW W
Law office
INTENT TO USE SECTION

What this means

This page summarizes the public USPTO record for this serial number, including owners, goods and services, and prosecution history.

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Owner

Attorney of record

The USPTO lists this attorney as the applicant's representative for correspondence on this application.

Kimberly S. Grimsley

Kimberly S. Grimsley Gordon Feinblatt LLC1001 Fleet StreetSuite 700Baltimore, MD 21202

Goods and services

ClassDescriptionStatusFirst use
009Downloadable computer software for facilitating interactions and conversations with customers in the digital engagement, conversational commerce, bots and automation, artificial intelligence and customer engagement fields; Downloadable software in the nature of a mobile application for facilitating interactions and conversations with customers in the digital engagement, conversational commerce, bots and automation, artificial intelligence and customer engagement fields; Downloadable computer software using artificial intelligence for natural language processing, generation, understanding and analysis; Downloadable software in the nature of a mobile application using artificial intelligence for natural language processing, generation, understanding and analysis; Downloadable computer software using artificial intelligence for enabling businesses to provide customer support and to engage with their customers, including through messaging and chat; Downloadable software in the nature of a mobile application using artificial intelligence for enabling businesses to provide customer support and to engage with their customers, including through messaging and chat; Downloadable computer software for identifying, flagging, correcting and reconciling errors, inconsistencies, or failures in interactions, connections and conversations via automated chat, between brands and users in the digital engagement, conversational commerce, messaging, artificial intelligence, bots and automation, and customer engagement fields; Downloadable software in the nature of a mobile application for identifying, flagging, correcting and reconciling errors, inconsistencies, or failures in interactions, connections and conversations via automated chat, between brands and users in the digital engagement, conversational commerce, messaging, artificial intelligence, bots and automation, and customer engagement fields; Downloadable computer software using artificial intelligence to enable businesses to navigate and analyze datasets and extract insights, metrics and parameters from such datasets; Downloadable software in the nature of a mobile application using artificial intelligence to enable businesses to navigate and analyze datasets and extract insights, metrics and parameters from such datasetsACTIVE—
038Electronic messaging services; Instant messaging services; Interactive online communication services, namely, providing on-line facilities for real-time interaction between businesses and consumers for on-line customer service and customer support via bots, artificial intelligence, automations and live supportACTIVE—
042Software as a Service (SaaS) services featuring software to facilitate interactions and conversations with customers in the digital engagement, conversational commerce, bots and automation, artificial intelligence and customer engagement fields; Platform as a Service (PaaS) services featuring computer software platforms to facilitate interactions and conversations with customers in the digital engagement, conversational commerce, bots and automation, artificial intelligence and customer engagement fields; Providing online, non- downloadable software to facilitate interactions and conversations with customers in the digital engagement, conversational commerce, bots and automation, artificial intelligence and customer engagement fields; Application Service Provider (ASP) featuring software to facilitate interactions and conversations with customers in the digital engagement, conversational commerce, bots and automation, artificial intelligence and customer engagement fields; Software as a Service (SaaS) services featuring software using artificial intelligence for natural language processing, generation, understanding and analysis; Platform as a Service (PaaS) services featuring computer software platforms using artificial intelligence for natural language processing, generation, understanding and analysis; Providing online, non-downloadable software using artificial intelligence for natural language processing, generation, understanding and analysis; Application Service Provider (ASP) featuring software using artificial intelligence for natural language processing, generation, understanding and analysis; Software as a Service (SaaS) services featuring software using artificial intelligence for enabling businesses to provide customer support and to engage with their customers, including through messaging and chat; Platform as a Service (PaaS) services featuring computer software platforms using artificial intelligence for enabling businesses to provide customer support and to engage with their customers, including through messaging and chat; Providing online, non-downloadable software using artificial intelligence for enabling businesses to provide customer support and to engage with their customers, including through messaging and chat; Application Service Provider (ASP) featuring software using artificial intelligence for enabling businesses to provide customer support and to engage with their customers, including through messaging and chat; Software as a Service (SaaS) services featuring software for identifying, flagging, correcting and reconciling errors, inconsistencies, or failures in interactions, connections and conversations via automated chat, between brands and users in the digital engagement, conversational commerce, messaging, artificial intelligence, bots and automation, and customer engagement fields; Platform as a Service (PaaS) services featuring computer software platforms for identifying, flagging, correcting and reconciling errors, inconsistencies, or failures in interactions, connections and conversations via automated chat, between brands and users in the digital engagement, conversational commerce, messaging, artificial intelligence, bots and automation, and customer engagement fields; Providing online, non-downloadable software for identifying, flagging, correcting and reconciling errors, inconsistencies, or failures in interactions, connections and conversations via automated chat, between brands and users in the digital engagement, conversational commerce, messaging, artificial intelligence, bots and automation, and customer engagement fields; Application Service Provider (ASP) featuring software for identifying, flagging, correcting and reconciling errors, inconsistencies, or failures in interactions, connections and conversations via automated chat, between brands and users in the digital engagement, conversational commerce, messaging, artificial intelligence, bots and automation, and customer engagement fields; Software as a Service (SaaS) services featuring software for using artificial intelligence to enable businesses to navigate and analyze datasets and extract insights, metrics and parameters from such datasets; Platform as a Service (PaaS) services featuring computer software platforms for using artificial intelligence to enable businesses to navigate and analyze datasets and extract insights, metrics and parameters from such datasets; Providing online, non- downloadable software for using artificial intelligence to enable businesses to navigate and analyze datasets and extract insights, metrics and parameters from such datasets; Application Service Provider (ASP) featuring software for using artificial intelligence to enable businesses to navigate and analyze datasets and extract insights, metrics and parameters from such datasetsACTIVE—

Related trademarks

CopyMark links this record to cited §2(d) serials, the owner's other marks, Nice classes, similar mark names, and recently changed USPTO applications.

Prosecution history

Latest event (MAB6): The intent-to-use application was abandoned because no acceptable Statement of Use (or valid extension) was filed before the Notice of Allowance deadline expired. The application is dead unless revived within a limited window.

DateCodeEventWhat it means
Mar 30, 2026MAB6ABANDONMENT NOTICE E-MAILED - NO USE STATEMENT FILEDThe intent-to-use application was abandoned because no acceptable Statement of Use (or valid extension) was filed before the Notice of Allowance deadline expired. The application is dead unless revived within a limited window.
Mar 30, 2026ABN6ABANDONMENT - NO USE STATEMENT FILEDThe intent-to-use application was abandoned because no acceptable Statement of Use (or valid extension) was filed before the Notice of Allowance deadline expired. The application is dead unless revived within a limited window.
Mar 6, 2026TCCATEAS CHANGE OF CORRESPONDENCE RECEIVED—
Mar 6, 2026ARAAATTORNEY/DOM.REP.REVOKED AND/OR APPOINTEDThis event means the applicant filed a response to a USPTO Office Action — typically arguments, amendments, or evidence addressing the examiner's objections. The USPTO will review the response and either allow the mark to proceed or issue another action.
Mar 6, 2026REAPTEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED—
Aug 26, 2025NOAMNOA E-MAILED - SOU REQUIRED FROM APPLICANTA Notice of Allowance means your intent-to-use application cleared examination and opposition but is not registered yet. You must file a Statement of Use showing the mark in commerce, or request an extension, before the deadline — usually six months from the notice date.
Jul 1, 2025NPUBOFFICIAL GAZETTE PUBLICATION CONFIRMATION E-MAILED—
Jul 1, 2025PUBOPUBLISHED FOR OPPOSITIONYour mark was published in the USPTO Official Gazette for a 30-day opposition window. During that period, third parties who believe they would be harmed can file an opposition. If no opposition is filed, prosecution usually continues toward registration or a Notice of Allowance.
Jun 25, 2025NONPNOTIFICATION OF NOTICE OF PUBLICATION E-MAILED—
May 30, 2025CNSAAPPROVED FOR PUB - PRINCIPAL REGISTER—
May 30, 2025XAECEXAMINER'S AMENDMENT ENTERED—
May 30, 2025GNENNOTIFICATION OF EXAMINERS AMENDMENT E-MAILED—
May 30, 2025GNEAEXAMINERS AMENDMENT E-MAILED—
May 30, 2025CNEAEXAMINERS AMENDMENT -WRITTEN—
Mar 3, 2025XELGAPPLICATION EXTENSION GRANTED/RECEIPT PROVIDED—
Mar 3, 2025XELRAPPLICATION EXTENSION TO RESPONSE PERIOD - RECEIVED—
Dec 3, 2024GNRNNOTIFICATION OF NON-FINAL ACTION E-MAILEDA non-final Office Action means the USPTO examining attorney has raised at least one issue with your trademark application but has not made a final decision. You usually have three months to respond with arguments, amendments, or evidence. Missing the deadline can abandon the application.
Dec 3, 2024GNRTNON-FINAL ACTION E-MAILEDA non-final Office Action means the USPTO examining attorney has raised at least one issue with your trademark application but has not made a final decision. You usually have three months to respond with arguments, amendments, or evidence. Missing the deadline can abandon the application.
Dec 3, 2024CNRTNON-FINAL ACTION WRITTENA non-final Office Action means the USPTO examining attorney has raised at least one issue with your trademark application but has not made a final decision. You usually have three months to respond with arguments, amendments, or evidence. Missing the deadline can abandon the application.
Dec 2, 2024TEMETEAS/EMAIL CORRESPONDENCE ENTERED—
Dec 2, 2024CRFACORRESPONDENCE RECEIVED IN LAW OFFICE—
Dec 2, 2024TROATEAS RESPONSE TO OFFICE ACTION RECEIVEDThis event means the applicant filed a response to a USPTO Office Action — typically arguments, amendments, or evidence addressing the examiner's objections. The USPTO will review the response and either allow the mark to proceed or issue another action.
Aug 29, 2024XELGAPPLICATION EXTENSION GRANTED/RECEIPT PROVIDED—
Aug 29, 2024XELRAPPLICATION EXTENSION TO RESPONSE PERIOD - RECEIVED—
May 31, 2024GNRNNOTIFICATION OF NON-FINAL ACTION E-MAILEDA non-final Office Action means the USPTO examining attorney has raised at least one issue with your trademark application but has not made a final decision. You usually have three months to respond with arguments, amendments, or evidence. Missing the deadline can abandon the application.
May 31, 2024GNRTNON-FINAL ACTION E-MAILEDA non-final Office Action means the USPTO examining attorney has raised at least one issue with your trademark application but has not made a final decision. You usually have three months to respond with arguments, amendments, or evidence. Missing the deadline can abandon the application.
May 31, 2024CNRTNON-FINAL ACTION WRITTENA non-final Office Action means the USPTO examining attorney has raised at least one issue with your trademark application but has not made a final decision. You usually have three months to respond with arguments, amendments, or evidence. Missing the deadline can abandon the application.
May 24, 2024DOCKASSIGNED TO EXAMINER—
Oct 13, 2023NWOSNEW APPLICATION OFFICE SUPPLIED DATA ENTERED—
Oct 9, 2023NWAPNEW APPLICATION ENTERED—

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