USPTO serial 98316203
TWILIO
Reviewed by CopyMark Law Group
- Filing date
- Status date
- Registration date
- Jun 23, 2026
- Examiner
- KON, ELISSA GARBER
- Law office
- PUBLICATION AND ISSUE SECTION
What this means
Status 700 means the trademark is registered and active on the Principal Register. You have nationwide rights for the listed goods and services and may use ®. Section 8 maintenance is due between years five and six. Calendar Section 8 between years five and six, and consider trademark monitoring.
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Owner
San Francisco, CA, US
San Francisco, CA, US
San Francisco, CA, US
Attorney of record
The USPTO lists this attorney as the applicant's representative for correspondence on this application.
Susan M. Kayser
Susan M. Kayser Baker & Hostetler LLP1050 Connecticut Ave, NW., Suite 1100Washington SquareWashington, DC 20036Goods and services
| Class | Description | Status | First use |
|---|---|---|---|
| 009 | Downloadable computer software using artificial intelligence (AI) for machine learning (ML) and deep learning (DL) for use in organizing, implementing, managing and performing tasks to facilitate customer relationship management (CRM), customer service, customer engagement, customer data platform, contact center and helpdesk functionality, communications, processing data, generating customer marketing campaigns and journeys, predicting customer communication channel preferences, communication date and time optimization, and implementation assistant for data tracking, testing and experimentation, phone number quality scoring, fraud detection, fraud identification, fraud prevention and response, intelligent channel orchestration, live traffic monitoring, traffic optimization, live traffic routing, multi-tenancy, market throughput, traffic shaping, traffic insights, intelligent capacity matching, anomaly detection, a no-code builder for conversational artificial intelligence (AI), messaging, creating postings, file sharing, calendaring, telephone call processing, web-based telephony, internet telephony (VoIP) services, voicemail, facsimile services, sales automation, sales performance management, field services management, mapping and route planning, managing online content, deploying customized interactive content, optimization of online websites for third parties for marketing purposes, big data and business data analysis and visualization, complex event processing, mining the most relevant information from disparate data sources, providing automated solutions to enable organizations to integrate disparate data and translate and structure that data into actionable insights, creating searchable databases of information and data, security and authentication, social media management and publication, data storage, collaboration, e-commerce, software and application development, and speech analysis; Downloadable computer software using artificial intelligence (AI) for enabling users to manage businesses and marketing campaigns using machine learning (ML), deep learning (DL), statistical learning, data mining, contextual prediction, personalization, business predictive analytics, business predictive modeling, business intelligence, and intelligent recommendations and decision advantage; Downloadable Computer software using artificial intelligence (AI) for operating, activating and Implementing software bots, software assistants, virtual agents, and chatbots; Downloadable software, downloadable cloud-based software, and software in the nature of a downloadable mobile application for the generation, processing, understanding and analysis of multi-modal machine learning (ML) based on language, text, speech, images, videos, sounds, events, and tasks; Downloadable software, downloadable cloud-based software, and software in the nature of a downloadable mobile application for generating and executing autonomous tasks in response to exposure to data, and building, managing, updating, developing, training, evaluating, and monitoring generative user experiences powered by machine learning (ML), deep learning (DL), and artificial intelligence (AI) | ACTIVE | May 14, 2025 |
| 035 | Providing business marketing and advertising services for enterprises with large volumes of data that must be leveraged for intelligent recommendations and decision advantage through data science, namely, artificial intelligence (AI), machine learning (ML) and deep learning (DL) technologies and algorithms; Business management services in the fields of customer relationship management (CRM), marketing automation, sales automation, sales performance management, customer service and support, customizable marketing and advertising, managing online content, deploying customized interactive content, optimization of online websites for third parties for marketing purposes, predictive analytics, big data and business data analysis and visualization, complex event processing, artificial intelligence (AI), machine learning (ML), and deep learning (DL), mining the most relevant information from disparate data sources, providing automated solutions to enable organizations to integrate disparate data and translate and structure that data into actionable insights, creating searchable databases, security and authentication, social media management and publication, data storage, collaboration, e-commerce, and software and application development, programming, and implementation; Advertising, promotion, and marketing services in the nature of using artificial intelligence (AI) for auto-generating content for marketing campaigns | ACTIVE | May 14, 2025 |
| 042 | Software as a service (SaaS) services featuring software using artificial intelligence (AI) for machine learning (ML) and deep learning (DL) for use in organizing, implementing, managing and performing tasks to facilitate customer relationship management (CRM), customer service and support, customer engagement, customer data platform, workforce management, contact center and helpdesk functionality, marketing automation, sales automation, sales performance management, field services management, mapping and route planning, customizable marketing and advertising, managing online content, deploying customized interactive content, optimization of online websites for third parties for marketing purposes, predictive analytics, big data and business data analysis and visualization, complex event processing, data mining, providing automated solutions to enable the integration of disparate data and translation and structuring of that data into actionable insights, creating searchable databases, security and authentication, social media management and publication, data storage, collaboration, e-commerce, software and application development, communications, communication routing, cloud communication services, data science, statistical learning, contextual prediction, predictive modeling, business intelligence, intelligent recommendations and decision advantage, facilitating communication and actions between humans and artificial intelligence (AI) chatbots and agents, a no-code builder for conversational artificial intelligence (AI), monitoring generative user experiences, generating and executing autonomous tasks, data mapping, automated personal information and personally identifiable information (PII) redaction, voice and speech recognition, providing insights and smart recommendations about and for customers, conversational analytics, creating actionable recommendations about operational tasks such as identifying trends in customer interactions and recommending changes to customer support process, software bots, software assistants, virtual agents, chatbots, task automation, creating postings, file sharing, calendaring, telephone call processing, web-based telephony, internet telephony (VoIP) services, voicemail, facsimile services, providing call center quality management, compliance enforcement by providing generated feedback and conversational insights to agents and supervisors, phone number quality scoring, fraud detection, fraud identification, fraud prevention, fraud response, intelligent channel orchestration, live traffic monitoring, traffic optimization, live traffic routing, multi-tenancy, market throughput, traffic shaping, traffic insights, intelligent capacity matching, anomaly detection, data compliance, auditing, data tracking, generating marketing campaigns, and customer journeys, predicting customer communication channel preferences, communication date and time optimization, testing and experimentation, updating website content, interpreting sentiment, summarizing conversations, generating responses, building differentiated large language model (LLM) applications using context from customer data; application service provider (ASP) services featuring application programming interface (API) software using artificial intelligence (AI), machine learning (ML), deep learning (DL), statistical learning, and data mining to enable contextual prediction, personalization, predictive analytics, predictive modeling, visualization, business intelligence, and intelligent recommendations and decision advantage in the fields of business marketing and management; Research and development services in the fields of multi-modal content understanding and generation, natural language processing (NLP), artificial intelligence (AI), and machine learning (ML); Computer services, namely, software as a service (SaaS), platform as a service (PaaS), data mining, data warehousing, computer software design, and computer software consultation, all featuring software using artificial intelligence (AI), machine learning (ML), and deep learning (DL) for use in customer relationship management and predicting marketing trends; Software as a service (SaaS) featuring software for a framework of intelligent data science-based services using artificial intelligence (AI) and machine learning (ML) for improving digital experiences in the fields of design, document management and delivery, and marketing and advertising; Providing temporary use of online, non-downloadable application programming interface (API) software for integration of artificial intelligence (AI) and machine learning (ML) into websites and online software; Cloud computing services featuring software for artificial intelligence (AI), machine learning (ML), and deep learning (DL) for use in customer relationship management, predicting marketing trends, and generating and executing autonomous tasks in response to exposure to data, and building, managing, updating, developing, training, evaluating, and monitoring generative user experiences; Platform as a service (PaaS) services featuring software for artificial intelligence (AI), machine learning (ML), and deep learning (DL) for use in customer relationship management, predicting marketing trends, and generating and executing autonomous tasks in response to exposure to data, and building, managing, updating, developing, training, evaluating, and monitoring generative user experiences; Scientific and technological research, namely, scientific and product research in the fields of artificial intelligence (AI), machine learning (ML), and deep learning (DL) | ACTIVE | May 14, 2025 |
Related trademarks
CopyMark links this record to cited §2(d) serials, the owner's other marks, Nice classes, similar mark names, and recently changed USPTO applications.
- Other trademarks owned by Twilio Inc.
- Other trademarks owned by Twilio Inc.
- Other trademarks owned by Twilio Inc.
- Other trademarks in Class 009
- Other trademarks in Class 035
- Other trademarks in Class 042
- Similar marks named TWILIO
- Recently changed USPTO trademarks
- Recently filed trademarks
- Browse all trademark records
Prosecution history
| Date | Code | Event | What it means |
|---|---|---|---|
| Jun 23, 2026 | NRCC | NOTICE OF REGISTRATION CONFIRMATION EMAILED | — |
| Jun 23, 2026 | R.PR | REGISTERED-PRINCIPAL REGISTER | Your trademark is registered on the Principal Register — the strongest form of federal trademark protection. You may use the ® symbol for the covered goods and services. Maintenance filings (Section 8 and renewals) are required to keep the registration alive. |
| Jun 1, 2026 | SUNA | NOTICE OF ACCEPTANCE OF STATEMENT OF USE E-MAILED | — |
| Jun 1, 2026 | CNPR | ALLOWED PRINCIPAL REGISTER - SOU ACCEPTED | — |
| May 20, 2026 | SUPC | STATEMENT OF USE PROCESSING COMPLETE | — |
| May 8, 2026 | AITU | CASE ASSIGNED TO INTENT TO USE PARALEGAL | — |
| Dec 22, 2025 | IUAF | USE AMENDMENT FILED | — |
| Dec 22, 2025 | EISU | TEAS STATEMENT OF USE RECEIVED | The applicant filed a Statement of Use with specimens showing the mark in actual commerce. The USPTO will review the filing for compliance. If accepted, the mark can proceed to registration; if deficient, the USPTO may issue a requirement or office action. |
| Jun 13, 2025 | EXRA | NOTICE OF APPROVAL OF EXTENSION REQUEST E-MAILED | — |
| Jun 12, 2025 | EX1G | SOU EXTENSION 1 GRANTED | — |
| Jun 12, 2025 | EXT1 | SOU EXTENSION 1 FILED | — |
| Jun 12, 2025 | EEXT | SOU TEAS EXTENSION RECEIVED | The applicant requested more time to file a Statement of Use before the Notice of Allowance deadline. Each extension typically adds six months. A limited number of extensions are available for intent-to-use applications not yet in use. |
| Mar 25, 2025 | TCCA | TEAS CHANGE OF CORRESPONDENCE RECEIVED | — |
| Mar 25, 2025 | ARAA | ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED | This event means the applicant filed a response to a USPTO Office Action — typically arguments, amendments, or evidence addressing the examiner's objections. The USPTO will review the response and either allow the mark to proceed or issue another action. |
| Mar 25, 2025 | REAP | TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED | — |
| Jan 21, 2025 | TCCA | TEAS CHANGE OF CORRESPONDENCE RECEIVED | — |
| Jan 21, 2025 | ARAA | ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED | This event means the applicant filed a response to a USPTO Office Action — typically arguments, amendments, or evidence addressing the examiner's objections. The USPTO will review the response and either allow the mark to proceed or issue another action. |
| Jan 21, 2025 | REAP | TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED | — |
| Dec 31, 2024 | NOAM | NOA E-MAILED - SOU REQUIRED FROM APPLICANT | A Notice of Allowance means your intent-to-use application cleared examination and opposition but is not registered yet. You must file a Statement of Use showing the mark in commerce, or request an extension, before the deadline — usually six months from the notice date. |
| Nov 19, 2024 | NPUB | OFFICIAL GAZETTE PUBLICATION CONFIRMATION E-MAILED | — |
| Nov 19, 2024 | PUBO | PUBLISHED FOR OPPOSITION | Your mark was published in the USPTO Official Gazette for a 30-day opposition window. During that period, third parties who believe they would be harmed can file an opposition. If no opposition is filed, prosecution usually continues toward registration or a Notice of Allowance. |
| Nov 13, 2024 | NONP | NOTIFICATION OF NOTICE OF PUBLICATION E-MAILED | — |
| Oct 5, 2024 | CNSA | APPROVED FOR PUB - PRINCIPAL REGISTER | — |
| Oct 4, 2024 | TEME | TEAS/EMAIL CORRESPONDENCE ENTERED | — |
| Oct 4, 2024 | CRFA | CORRESPONDENCE RECEIVED IN LAW OFFICE | — |
| Oct 4, 2024 | ERFR | TEAS REQUEST FOR RECONSIDERATION RECEIVED | — |
| Oct 1, 2024 | GNFN | NOTIFICATION OF FINAL REFUSAL EMAILED | — |
| Oct 1, 2024 | GNFR | FINAL REFUSAL E-MAILED | A final Office Action (final refusal) means the examining attorney is maintaining at least one refusal and your options are narrower. You can file a response addressing the refusal, appeal to the Trademark Trial and Appeal Board, or let the application abandon. |
| Oct 1, 2024 | CNFR | FINAL REFUSAL WRITTEN | A final Office Action (final refusal) means the examining attorney is maintaining at least one refusal and your options are narrower. You can file a response addressing the refusal, appeal to the Trademark Trial and Appeal Board, or let the application abandon. |
| Sep 12, 2024 | TEME | TEAS/EMAIL CORRESPONDENCE ENTERED | — |
| Sep 12, 2024 | CRFA | CORRESPONDENCE RECEIVED IN LAW OFFICE | — |
| Sep 12, 2024 | TROA | TEAS RESPONSE TO OFFICE ACTION RECEIVED | This event means the applicant filed a response to a USPTO Office Action — typically arguments, amendments, or evidence addressing the examiner's objections. The USPTO will review the response and either allow the mark to proceed or issue another action. |
| Jul 16, 2024 | GNRN | NOTIFICATION OF NON-FINAL ACTION E-MAILED | A non-final Office Action means the USPTO examining attorney has raised at least one issue with your trademark application but has not made a final decision. You usually have three months to respond with arguments, amendments, or evidence. Missing the deadline can abandon the application. |
| Jul 16, 2024 | GNRT | NON-FINAL ACTION E-MAILED | A non-final Office Action means the USPTO examining attorney has raised at least one issue with your trademark application but has not made a final decision. You usually have three months to respond with arguments, amendments, or evidence. Missing the deadline can abandon the application. |
| Jul 16, 2024 | CNRT | NON-FINAL ACTION WRITTEN | A non-final Office Action means the USPTO examining attorney has raised at least one issue with your trademark application but has not made a final decision. You usually have three months to respond with arguments, amendments, or evidence. Missing the deadline can abandon the application. |
| Jul 15, 2024 | DOCK | ASSIGNED TO EXAMINER | — |
| Mar 24, 2024 | NWOS | NEW APPLICATION OFFICE SUPPLIED DATA ENTERED | — |
| Dec 15, 2023 | NWAP | NEW APPLICATION ENTERED | — |