USPTO serial 98472366
CX360
Reviewed by CopyMark Law Group
- Filing date
- Status date
- Registration date
- —
- Examiner
- MAI, TINA HSIN
- Law office
- TTAB
What this means
These status codes mean the trademark application is abandoned and no longer pending. Common reasons include missing an Office Action response (600), filing without a valid basis (602), express abandonment by the applicant (604), or failure to respond to an examiner's inquiry (618). Revival may be possible in limited circumstances. If abandonment was unintentional, consult counsel about a petition to revive. Otherwise file a new application if protection is still needed.
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Owner
Attorney of record
The USPTO lists this attorney as the applicant's representative for correspondence on this application.
KRIS KAPPEL
KRIS KAPPEL HUSCH BLACKWELL LLP4801 MAIN STREET, SUITE 1000KANSAS CITY, MO 64112UNITED STATESGoods and services
| Class | Description | Status | First use |
|---|---|---|---|
| 042 | Providing temporary use of non-downloadable cloud-based software featuring machine learning-based communication using artificial intelligence and generative AI to facilitate customer and employee engagement, customer and employee relationship management, customer and employee service, and customer and employee support; providing temporary use of non-downloadable cloud-based software for customer identification, verification, account management, activations, purchases, payments, service requests, appointments, technical support, transfers, outages, global functions, and intent gathering; providing temporary use of non-downloadable cloud-based software using machine learning using artificial intelligence and generative AI and natural language processing to automate and improve two-way interactions with customers and employees; providing temporary use of non-downloadable, cloud-based software for intelligent digital messaging campaigns, reminders, notifications, and conversational interactions; providing temporary use of non-downloadable, cloud-based software for intelligent digital messaging services featuring virtual agents and interactive voice response systems that use voice-recognition technology businesses for customer and employee experience purposes | ABANDONED | — |
Related trademarks
CopyMark links this record to cited §2(d) serials, the owner's other marks, Nice classes, similar mark names, and recently changed USPTO applications.
Prosecution history
| Date | Code | Event | What it means |
|---|---|---|---|
| Sep 29, 2025 | MAB4 | ABANDONMENT NOTICE E-MAILED - INTER PARTES DECISION | — |
| Sep 29, 2025 | ABN4 | ABANDONMENT - AFTER INTER PARTES DECISION | — |
| Sep 29, 2025 | OP.T | OPPOSITION TERMINATED NO. 999999 | — |
| Sep 29, 2025 | OP.S | OPPOSITION SUSTAINED NO. 999999 | — |
| Jan 20, 2025 | ETOP | EXTENSION OF TIME TO OPPOSE PROCESS - TERMINATED | — |
| Jan 20, 2025 | OP.I | OPPOSITION INSTITUTED NO. 999999 | — |
| Dec 17, 2024 | ETOF | EXTENSION OF TIME TO OPPOSE RECEIVED | — |
| Nov 19, 2024 | NPUB | OFFICIAL GAZETTE PUBLICATION CONFIRMATION E-MAILED | — |
| Nov 19, 2024 | PUBO | PUBLISHED FOR OPPOSITION | Your mark was published in the USPTO Official Gazette for a 30-day opposition window. During that period, third parties who believe they would be harmed can file an opposition. If no opposition is filed, prosecution usually continues toward registration or a Notice of Allowance. |
| Nov 13, 2024 | NONP | NOTIFICATION OF NOTICE OF PUBLICATION E-MAILED | — |
| Oct 9, 2024 | CNSA | APPROVED FOR PUB - PRINCIPAL REGISTER | — |
| Oct 8, 2024 | DOCK | ASSIGNED TO EXAMINER | — |
| Aug 29, 2024 | NWOS | NEW APPLICATION OFFICE SUPPLIED DATA ENTERED | — |
| Mar 28, 2024 | NWAP | NEW APPLICATION ENTERED | — |