USPTO serial 98590542
Serial No. 98590542
Reviewed by CopyMark Law Group
- Filing date
- Status date
- Registration date
- —
- Examiner
- SNYDER, NELSON B
- Law office
- TMEG LAW OFFICE 107
What this means
These status codes mean the trademark application is abandoned and no longer pending. Common reasons include missing an Office Action response (600), filing without a valid basis (602), express abandonment by the applicant (604), or failure to respond to an examiner's inquiry (618). Revival may be possible in limited circumstances. If abandonment was unintentional, consult counsel about a petition to revive. Otherwise file a new application if protection is still needed.
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Owner
San Francisco, CA, US
Attorney of record
The USPTO lists this attorney as the applicant's representative for correspondence on this application.
Lori A. Ruhly
Lori A. Ruhly Quarles & Brady LLP33 East Main Street, Suite 900Madison, WI 53703United StatesGoods and services
| Class | Description | Status | First use |
|---|---|---|---|
| 035 | Customer relationship management services and customer service management for others, all rendered using artificial intelligence; Customer relationship management services and customer service management for others; provision of market research information about consumers; analysis of customers and businesses; customer profiling for commercial or marketing purposes and for supporting customer service interactions; profiling of businesses in the nature of business research; targeted marketing services for customers; promotional and marketing services provided via the Internet or through other electronic means; provision of business information, provision of computerized business information data; compilation of information into computer databases; computer database management; computerized database management services; computerized market research services; compilation of information in a computer database; database management; compilation of information onto databases; computerized data verification being verification of data in connection with identity verification and authentication; customer relationship management services, namely providing demographic information and purchase history profiles on customers and prospective customers via the Internet, wireless devices, hand-held web devices and electronic mail; information, consultancy and advisory services relating to all of the aforesaid services | ACTIVE | May 9, 2023 |
| 042 | Providing on-line non-downloadable software using artificial intelligence for enabling customer relationship management by permitting communication directly with customers over the Internet and other communications networks; Software as a service (SAAS) services featuring software using artificial intelligence for enabling customer relationship management by permitting communication directly with customers over the Internet and other communications networks; Software as a service (SAAS) services featuring software for enabling customer relationship management by permitting communication directly with customers over the Internet and other communications networks; providing online non-downloadable computer communications software for enabling customer relationship management by permitting communication directly with customers over the Internet and other communications networks; Software as a service (SaaS) services, namely, hosting software for use by others to enable automated customer relationship management; application service provider, namely, hosting, managing, developing, analyzing, and maintaining applications, software and websites of others, in the field of customer relationship management; providing on-line non-downloadable software for use in accessing and managing marketing and promotional efforts and campaigns provided online and via mobile devices; providing temporary use of on-line non-downloadable software for data validation, data verification, and data management in the field of customer relationship management; design of customer relationship management software; technical support services, namely, troubleshooting in the nature of diagnosing computer software problems arising from the use of customer relationship management computer software applications; information and advice on the use of computer software applications, including customer relationship management software; design, development, implementation, configuration, adaptation and customization of computer software, computer software platforms, data communications software, data processing software, data management software, content management software, customer relationship management software, sales automation software, marketing software and digital marketing software; cloud computing featuring software for use in customer relationship management; computerized electronic data storage services; computerized electronic storage of business information data; information, consultancy and advisory services relating to all of the aforesaid services; providing online non-downloadable software for the artificial production of human speech and text; providing online non-downloadable software for natural language processing, generation, understanding and analysis; providing online non-downloadable software for training machine-learning based language and speech processing software; providing online non-downloadable chatbot software for simulating conversations; providing online non-downloadable software for creating and generating text; Providing computer programming services to customers that enables the customer's website to process natural language queries | ACTIVE | May 9, 2023 |
Related trademarks
CopyMark links this record to cited §2(d) serials, the owner's other marks, Nice classes, similar mark names, and recently changed USPTO applications.
Prosecution history
| Date | Code | Event | What it means |
|---|---|---|---|
| Nov 17, 2025 | MAB2 | ABANDONMENT NOTICE E-MAILED - FAILURE TO RESPOND | The trademark application was abandoned because a required response or document was not filed by the deadline — usually a missed Office Action response. The application is dead unless a petition to revive is granted within a limited time. |
| Nov 17, 2025 | ABN2 | ABANDONMENT - FAILURE TO RESPOND OR LATE RESPONSE | The trademark application was abandoned because a required response or document was not filed by the deadline — usually a missed Office Action response. The application is dead unless a petition to revive is granted within a limited time. |
| Jul 28, 2025 | XELG | APPLICATION EXTENSION GRANTED/RECEIPT PROVIDED | — |
| Jul 28, 2025 | XELR | APPLICATION EXTENSION TO RESPONSE PERIOD - RECEIVED | — |
| May 2, 2025 | GNRN | NOTIFICATION OF NON-FINAL ACTION E-MAILED | A non-final Office Action means the USPTO examining attorney has raised at least one issue with your trademark application but has not made a final decision. You usually have three months to respond with arguments, amendments, or evidence. Missing the deadline can abandon the application. |
| May 2, 2025 | GNRT | NON-FINAL ACTION E-MAILED | A non-final Office Action means the USPTO examining attorney has raised at least one issue with your trademark application but has not made a final decision. You usually have three months to respond with arguments, amendments, or evidence. Missing the deadline can abandon the application. |
| May 2, 2025 | CNRT | NON-FINAL ACTION WRITTEN | A non-final Office Action means the USPTO examining attorney has raised at least one issue with your trademark application but has not made a final decision. You usually have three months to respond with arguments, amendments, or evidence. Missing the deadline can abandon the application. |
| Apr 4, 2025 | TEME | TEAS/EMAIL CORRESPONDENCE ENTERED | — |
| Apr 4, 2025 | CRFA | CORRESPONDENCE RECEIVED IN LAW OFFICE | — |
| Apr 4, 2025 | TROA | TEAS RESPONSE TO OFFICE ACTION RECEIVED | This event means the applicant filed a response to a USPTO Office Action — typically arguments, amendments, or evidence addressing the examiner's objections. The USPTO will review the response and either allow the mark to proceed or issue another action. |
| Jan 18, 2025 | GNRN | NOTIFICATION OF NON-FINAL ACTION E-MAILED | A non-final Office Action means the USPTO examining attorney has raised at least one issue with your trademark application but has not made a final decision. You usually have three months to respond with arguments, amendments, or evidence. Missing the deadline can abandon the application. |
| Jan 18, 2025 | GNRT | NON-FINAL ACTION E-MAILED | A non-final Office Action means the USPTO examining attorney has raised at least one issue with your trademark application but has not made a final decision. You usually have three months to respond with arguments, amendments, or evidence. Missing the deadline can abandon the application. |
| Jan 18, 2025 | CNRT | NON-FINAL ACTION WRITTEN | A non-final Office Action means the USPTO examining attorney has raised at least one issue with your trademark application but has not made a final decision. You usually have three months to respond with arguments, amendments, or evidence. Missing the deadline can abandon the application. |
| Dec 23, 2024 | DOCK | ASSIGNED TO EXAMINER | — |
| Dec 22, 2024 | MDSC | NOTICE OF DESIGN SEARCH CODE E-MAILED | — |
| Dec 22, 2024 | NWOS | NEW APPLICATION OFFICE SUPPLIED DATA ENTERED | — |
| Jun 7, 2024 | NWAP | NEW APPLICATION ENTERED | — |