USPTO serial 98590550
Reviewed by CopyMark Law Group
These status codes mean the trademark application is abandoned and no longer pending. Common reasons include missing an Office Action response (600), filing without a valid basis (602), express abandonment by the applicant (604), or failure to respond to an examiner's inquiry (618). Revival may be possible in limited circumstances. If abandonment was unintentional, consult counsel about a petition to revive. Otherwise file a new application if protection is still needed.
If you own this trademark, we can monitor new filings and help with USPTO deadlines. If you do not, we can file a new U.S. application.
San Francisco, CA, US
The USPTO lists this attorney as the applicant's representative for correspondence on this application.
Lori A. Ruhly
Lori A. Ruhly Quarles & Brady LLP33 East Main Street, Suite 900Madison, WI 53703United States| Class | Description | Status | First use |
|---|---|---|---|
| 035 | Customer relationship management services and customer management services rendered using artificial intelligence; Customer relationship management services and customer management services; provision of information about consumers; analysis and profiling of customers and businesses; customer targeting and marketing services; promotional and marketing services provided via the Internet or through other electronic means; provision of business information, provision of computerized business information data; compilation of information into computer databases; computer database management; computerized database management services; computerized market research services; compilation of information for a computer database; database management; compilation of information onto databases; computerized data verification; customer relationship management services, namely providing demographic information and purchase history profiles on customers and prospective customers via the Internet, wireless devices, hand-held web devices and electronic mail; information, consultancy and advisory services relating to all of the aforesaid services | ACTIVE | May 9, 2023 |
| 042 | Providing on-line non-downloadable software using artificial intelligence for enabling customer relationship management by permitting communication directly with customers over the Internet and other communications networks; Software as a service (SAAS) services featuring software using artificial intelligence for enabling customer relationship management by permitting communication directly with customers over the Internet and other communications networks; Software as a service (SAAS) services featuring software for enabling customer relationship management by permitting communication directly with customers over the Internet and other communications networks; providing online non-downloadable computer communications software for enabling customer relationship management by permitting communication directly with customers over the Internet and other communications networks; SaaS services enabling automated customer relationship management; application service provider, namely, hosting, managing, developing, analyzing, and maintaining applications, software and websites, in the field of customer relationship management; providing on-line non-downloadable software for use in accessing and managing marketing and promotional efforts and campaigns provided online and via mobile devices; providing temporary use of on-line non-downloadable software; design of customer relationship management software; support services in the use of computer software applications relating to customer relationship management; information and advice on the use of computer software applications, including customer relationship management software; design, development, implementation, configuration, adaptation and customization of computer software, computer software platforms, data communications software, data processing software, data management software, content management software, customer relationship management software, sales automation software, marketing software and digital marketing software; cloud computing featuring software for use in customer relationship management; computerized data storage services; computerized storage of business information data; information, consultancy and advisory services relating to all of the aforesaid services; providing online non-downloadable software for the artificial production of human speech and text; providing online non-downloadable software for natural language processing, generation, understanding and analysis; providing online non-downloadable software for machine-learning based language and speech processing software; providing online non-downloadable chatbot software for simulating conversations; providing online non-downloadable software for creating and generating text; Providing computer programming services to customers that enables the customer's website to process natural language queries | ACTIVE | May 9, 2023 |
CopyMark links this record to cited §2(d) serials, the owner's other marks, Nice classes, similar mark names, and recently changed USPTO applications.
| Date | Code | Event | What it means |
|---|---|---|---|
| Nov 17, 2025 | MAB2 | ABANDONMENT NOTICE E-MAILED - FAILURE TO RESPOND | The trademark application was abandoned because a required response or document was not filed by the deadline — usually a missed Office Action response. The application is dead unless a petition to revive is granted within a limited time. |
| Nov 17, 2025 | ABN2 | ABANDONMENT - FAILURE TO RESPOND OR LATE RESPONSE | The trademark application was abandoned because a required response or document was not filed by the deadline — usually a missed Office Action response. The application is dead unless a petition to revive is granted within a limited time. |
| Jul 9, 2025 | XELG | APPLICATION EXTENSION GRANTED/RECEIPT PROVIDED | — |
| Jul 9, 2025 | XELR | APPLICATION EXTENSION TO RESPONSE PERIOD - RECEIVED | — |
| Apr 10, 2025 | GNRN | NOTIFICATION OF NON-FINAL ACTION E-MAILED | A non-final Office Action means the USPTO examining attorney has raised at least one issue with your trademark application but has not made a final decision. You usually have three months to respond with arguments, amendments, or evidence. Missing the deadline can abandon the application. |
| Apr 10, 2025 | GNRT | NON-FINAL ACTION E-MAILED | A non-final Office Action means the USPTO examining attorney has raised at least one issue with your trademark application but has not made a final decision. You usually have three months to respond with arguments, amendments, or evidence. Missing the deadline can abandon the application. |
| Apr 10, 2025 | CNRT | NON-FINAL ACTION WRITTEN | A non-final Office Action means the USPTO examining attorney has raised at least one issue with your trademark application but has not made a final decision. You usually have three months to respond with arguments, amendments, or evidence. Missing the deadline can abandon the application. |
| Apr 10, 2025 | GNRN | NOTIFICATION OF NON-FINAL ACTION E-MAILED | A non-final Office Action means the USPTO examining attorney has raised at least one issue with your trademark application but has not made a final decision. You usually have three months to respond with arguments, amendments, or evidence. Missing the deadline can abandon the application. |
| Apr 10, 2025 | GNRT | NON-FINAL ACTION E-MAILED | A non-final Office Action means the USPTO examining attorney has raised at least one issue with your trademark application but has not made a final decision. You usually have three months to respond with arguments, amendments, or evidence. Missing the deadline can abandon the application. |
| Apr 10, 2025 | CNRT | NON-FINAL ACTION WRITTEN | A non-final Office Action means the USPTO examining attorney has raised at least one issue with your trademark application but has not made a final decision. You usually have three months to respond with arguments, amendments, or evidence. Missing the deadline can abandon the application. |
| Jan 13, 2025 | DOCK | ASSIGNED TO EXAMINER | — |
| Sep 9, 2024 | DOCK | ASSIGNED TO EXAMINER | — |
| Sep 6, 2024 | NWOS | NEW APPLICATION OFFICE SUPPLIED DATA ENTERED | — |
| Aug 13, 2024 | DOCK | ASSIGNED TO EXAMINER | — |
| Jun 7, 2024 | NWAP | NEW APPLICATION ENTERED | — |