USPTO serial 98674697
Reviewed by CopyMark Law Group
The USPTO has issued a Notice of Allowance. To complete registration you generally need to file a Statement of Use or an extension request before the deadline.
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New York, NY, US
New York, NY, US
The USPTO lists this attorney as the applicant's representative for correspondence on this application.
Elizabeth Oliner
Elizabeth Oliner Crandon Law345 Grove Street, 2nd FloorSan Francisco, CA 94102United States| Class | Description | Status | First use |
|---|---|---|---|
| 009 | Downloadable chatbot software using artificial intelligence (AI) for providing virtual assistants, leverage voice, and stimulate conversations in healthcare contact centers; Downloadable chatbot software for assisting agents during interaction(s) with members, providing real-time transcription of the call(s), surfacing answers for questions detected during the interaction(s), providing agents workflow process steps and post interaction(s) generated summaries and providing QA results and any analytics on all interaction(s) for use in contact center management for healthcare contact centers; Downloadable computer software for use in customer relationship management (CRM) for healthcare contact centers; Downloadable computer software for use in Workforce Optimization (WFO) and Workforce Engagement Management (WEM); Downloadable computer software for use in providing Contact Center Analytics and Reporting of data to third parties; Downloadable computer software for agent onboarding training and training simulation; Downloadable computer software using artificial intelligence for agent onboarding training and training simulation; Downloadable speech recognition software | ACTIVE | — |
| 042 | Artificial intelligence as a service (AIAAS) services featuring software using artificial intelligence for assisting agents during interaction(s) with members, providing real-time transcription of the call(s), surfacing answers for questions detected during the interaction(s), providing agents workflow process steps and post interaction(s) generated summaries and providing results and any analytics on all interaction(s) in contact center management for healthcare contact centers; Providing on-line non downloadable computer software using artificial intelligence for agent onboarding training and training simulation; Providing temporary use of online non-downloadable chatbot software using artificial intelligence for agent onboarding in contact center management for healthcare contact centers; Providing temporary use of on-line non-downloadable cloud computing software for assisting agents during interaction(s) with members, providing real-time transcription of the call(s), surfacing answers for questions detected during the interaction(s), providing agents workflow process steps and post interaction(s) generated summaries and providing results and any analytics on all interaction(s) in contact center management and customer relationship management for healthcare contact centers; Providing temporary use of online non downloadable chatbot software using artificial intelligence (AI) for assisting agents during interaction(s) with members, providing real-time transcription of the call(s), surfacing answers for questions detected during the interaction(s), providing agents workflow process steps and post interaction(s) generated summaries and providing results and any analytics on all interaction(s) in contact center management for healthcare contact centers; Software as a service (SAAS) services featuring software for use in Workforce Optimization (WFO) and Workforce Engagement Management (WEM); Software as a service (SAAS) services featuring software for use as Contact Center as a Service (CCaaS), namely, software for providing agents workflow process steps; Software as a service (SAAS) services featuring software for Contact Center Analytics and Reporting of data to third parties; Software as a service (SAAS) services featuring software for providing speech and interaction analytics; Software as a service (SAAS) services featuring software using artificial intelligence (AI) for providing virtual assistant that leverage voice and stimulate conversations in health care contact centers | ACTIVE | — |
CopyMark links this record to cited §2(d) serials, the owner's other marks, Nice classes, similar mark names, and recently changed USPTO applications.
| Date | Code | Event | What it means |
|---|---|---|---|
| Feb 27, 2026 | AITU | CASE ASSIGNED TO INTENT TO USE PARALEGAL | — |
| Jan 17, 2026 | AITU | CASE ASSIGNED TO INTENT TO USE PARALEGAL | — |
| Jul 11, 2025 | EISU | TEAS STATEMENT OF USE RECEIVED | The applicant filed a Statement of Use with specimens showing the mark in actual commerce. The USPTO will review the filing for compliance. If accepted, the mark can proceed to registration; if deficient, the USPTO may issue a requirement or office action. |
| Jul 11, 2025 | ERTD | TEAS REQUEST TO DIVIDE RECEIVED | — |
| Jul 11, 2025 | EEXT | SOU TEAS EXTENSION RECEIVED | The applicant requested more time to file a Statement of Use before the Notice of Allowance deadline. Each extension typically adds six months. A limited number of extensions are available for intent-to-use applications not yet in use. |
| May 27, 2025 | NOAM | NOA E-MAILED - SOU REQUIRED FROM APPLICANT | A Notice of Allowance means your intent-to-use application cleared examination and opposition but is not registered yet. You must file a Statement of Use showing the mark in commerce, or request an extension, before the deadline — usually six months from the notice date. |
| Apr 1, 2025 | NPUB | OFFICIAL GAZETTE PUBLICATION CONFIRMATION E-MAILED | — |
| Apr 1, 2025 | PUBO | PUBLISHED FOR OPPOSITION | Your mark was published in the USPTO Official Gazette for a 30-day opposition window. During that period, third parties who believe they would be harmed can file an opposition. If no opposition is filed, prosecution usually continues toward registration or a Notice of Allowance. |
| Mar 26, 2025 | NONP | NOTIFICATION OF NOTICE OF PUBLICATION E-MAILED | — |
| Mar 5, 2025 | CNSA | APPROVED FOR PUB - PRINCIPAL REGISTER | — |
| Mar 4, 2025 | TEME | TEAS/EMAIL CORRESPONDENCE ENTERED | — |
| Mar 4, 2025 | CRFA | CORRESPONDENCE RECEIVED IN LAW OFFICE | — |
| Mar 4, 2025 | TROA | TEAS RESPONSE TO OFFICE ACTION RECEIVED | This event means the applicant filed a response to a USPTO Office Action — typically arguments, amendments, or evidence addressing the examiner's objections. The USPTO will review the response and either allow the mark to proceed or issue another action. |
| Feb 6, 2025 | GNRN | NOTIFICATION OF NON-FINAL ACTION E-MAILED | A non-final Office Action means the USPTO examining attorney has raised at least one issue with your trademark application but has not made a final decision. You usually have three months to respond with arguments, amendments, or evidence. Missing the deadline can abandon the application. |
| Feb 6, 2025 | GNRT | NON-FINAL ACTION E-MAILED | A non-final Office Action means the USPTO examining attorney has raised at least one issue with your trademark application but has not made a final decision. You usually have three months to respond with arguments, amendments, or evidence. Missing the deadline can abandon the application. |
| Feb 6, 2025 | CNRT | NON-FINAL ACTION WRITTEN | A non-final Office Action means the USPTO examining attorney has raised at least one issue with your trademark application but has not made a final decision. You usually have three months to respond with arguments, amendments, or evidence. Missing the deadline can abandon the application. |
| Feb 6, 2025 | DOCK | ASSIGNED TO EXAMINER | — |
| Jan 16, 2025 | NWOS | NEW APPLICATION OFFICE SUPPLIED DATA ENTERED | — |
| Jul 31, 2024 | NWAP | NEW APPLICATION ENTERED | — |