USPTO serial 99193711
RELATIONSHIPAI
Reviewed by CopyMark Law Group
Status 645Office Action
- Filing date
- Status date
- Registration date
- —
- Examiner
- MASTEE, BRIAN JAMES
- Law office
- TMO LAW OFFICE 134
What this means
The USPTO has issued an Office Action on this application. A response is typically required before the deadline, or the application can be abandoned.
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Owner
Carlsbad, CA, US
Attorney of record
The USPTO lists this attorney as the applicant's representative for correspondence on this application.
JANET ROBERTSON KAUFMAN
JANET ROBERTSON KAUFMAN JK LEGAL SERVICES APC144 W. D. Street, Suite 101Encinitas, CA 92024United StatesGoods and services
| Class | Description | Status | First use |
|---|---|---|---|
| 009 | Downloadable computer software using artificial intelligence (AI) for managing and enhancing business relationships by automating communication with prospects, partners, and customers; Downloadable computer software using artificial intelligence (AI) for responding to inquiries from prospects, partners, and customers, summarizing shared business content, and generating real-time alerts of inquiries and response recommendations; Downloadable computer programs using artificial intelligence (AI) for monitoring customer engagement by reviewing digital proposals, communications, agreements, and documents; Downloadable computer programs using artificial intelligence (AI) for providing bi-directional support to users and their contacts, namely, predicting customer service issues and providing proactive customer service communications before customer services issues arise by analyzing customer relationship management (CRM) data, user interactions, and shared digital assets in the nature of communications, agreements, and documents; Downloadable computer programs using artificial intelligence (AI) for natural language processing and machine learning that suggests and generates written or spoken communications based on business context and user system permissions | ACTIVE | — |
| 042 | Software as a service (SAAS) services featuring software using artificial intelligence (AI) for business relationship management, namely, providing virtual assistant capabilities that respond to communications, monitor relationship activity, and offer real-time alerts of customer inquiries and response recommendations to facilitate engagement with prospects, partners, and customers; Software as a service (SAAS) services featuring software using artificial intelligence (AI) for enabling bi-directional communication support in the nature of predicting customer service issues and providing proactive customer service communications before customer services issues arise by analyzing shared proposals, communications, agreements, and documents using integrated customer relationship management (CRM) systems, digital asset libraries, and portal usage data; Software as a service (SAAS) services featuring software for using language model tools for generating business communications and answering questions using user-authorized company data; Providing temporary use of online non-downloadable software for facilitating artificial intelligence (AI)-enhanced communication between consumers and customer service representatives, providing relationship insights between customer service inquiry responses and customer satisfaction, and for automating customer service response workflow | ACTIVE | — |
Related trademarks
CopyMark links this record to cited §2(d) serials, the owner's other marks, Nice classes, similar mark names, and recently changed USPTO applications.
Prosecution history
| Date | Code | Event | What it means |
|---|---|---|---|
| Oct 13, 2026 | GNFN | NOTIFICATION OF FINAL REFUSAL EMAILED | — |
| Oct 13, 2026 | GNFR | FINAL REFUSAL E-MAILED | A final Office Action (final refusal) means the examining attorney is maintaining at least one refusal and your options are narrower. You can file a response addressing the refusal, appeal to the Trademark Trial and Appeal Board, or let the application abandon. |
| Oct 13, 2026 | CNFR | FINAL REFUSAL WRITTEN | A final Office Action (final refusal) means the examining attorney is maintaining at least one refusal and your options are narrower. You can file a response addressing the refusal, appeal to the Trademark Trial and Appeal Board, or let the application abandon. |
| Oct 9, 2026 | TEME | TEAS/EMAIL CORRESPONDENCE ENTERED | — |
| Oct 9, 2026 | CRFA | CORRESPONDENCE RECEIVED IN LAW OFFICE | — |
| Oct 9, 2026 | TROA | TEAS RESPONSE TO OFFICE ACTION RECEIVED | This event means the applicant filed a response to a USPTO Office Action — typically arguments, amendments, or evidence addressing the examiner's objections. The USPTO will review the response and either allow the mark to proceed or issue another action. |
| Jul 9, 2026 | XELG | APPLICATION EXTENSION GRANTED/RECEIPT PROVIDED | — |
| Jul 9, 2026 | XELR | APPLICATION EXTENSION TO RESPONSE PERIOD - RECEIVED | — |
| Apr 9, 2026 | GNRN | NOTIFICATION OF NON-FINAL ACTION E-MAILED | A non-final Office Action means the USPTO examining attorney has raised at least one issue with your trademark application but has not made a final decision. You usually have three months to respond with arguments, amendments, or evidence. Missing the deadline can abandon the application. |
| Apr 9, 2026 | GNRT | NON-FINAL ACTION E-MAILED | A non-final Office Action means the USPTO examining attorney has raised at least one issue with your trademark application but has not made a final decision. You usually have three months to respond with arguments, amendments, or evidence. Missing the deadline can abandon the application. |
| Apr 9, 2026 | CNRT | NON-FINAL ACTION WRITTEN | A non-final Office Action means the USPTO examining attorney has raised at least one issue with your trademark application but has not made a final decision. You usually have three months to respond with arguments, amendments, or evidence. Missing the deadline can abandon the application. |
| Apr 9, 2026 | IUAA | USE AMENDMENT ACCEPTED | — |
| Apr 9, 2026 | TEME | TEAS/EMAIL CORRESPONDENCE ENTERED | — |
| Apr 7, 2026 | CRFA | CORRESPONDENCE RECEIVED IN LAW OFFICE | — |
| Apr 7, 2026 | AUPC | AMENDMENT TO USE PROCESSING COMPLETE | — |
| Apr 7, 2026 | IUAF | USE AMENDMENT FILED | — |
| Apr 7, 2026 | EAAU | TEAS AMENDMENT OF USE RECEIVED | — |
| Apr 7, 2026 | TROA | TEAS RESPONSE TO OFFICE ACTION RECEIVED | This event means the applicant filed a response to a USPTO Office Action — typically arguments, amendments, or evidence addressing the examiner's objections. The USPTO will review the response and either allow the mark to proceed or issue another action. |
| Jan 7, 2026 | XELG | APPLICATION EXTENSION GRANTED/RECEIPT PROVIDED | — |
| Jan 7, 2026 | XELR | APPLICATION EXTENSION TO RESPONSE PERIOD - RECEIVED | — |
| Oct 7, 2025 | GNRN | NOTIFICATION OF NON-FINAL ACTION E-MAILED | A non-final Office Action means the USPTO examining attorney has raised at least one issue with your trademark application but has not made a final decision. You usually have three months to respond with arguments, amendments, or evidence. Missing the deadline can abandon the application. |
| Oct 7, 2025 | GNRT | NON-FINAL ACTION E-MAILED | A non-final Office Action means the USPTO examining attorney has raised at least one issue with your trademark application but has not made a final decision. You usually have three months to respond with arguments, amendments, or evidence. Missing the deadline can abandon the application. |
| Oct 7, 2025 | CNRT | NON-FINAL ACTION WRITTEN | A non-final Office Action means the USPTO examining attorney has raised at least one issue with your trademark application but has not made a final decision. You usually have three months to respond with arguments, amendments, or evidence. Missing the deadline can abandon the application. |
| Oct 2, 2025 | DOCK | ASSIGNED TO EXAMINER | — |
| Sep 26, 2025 | NWOS | NEW APPLICATION OFFICE SUPPLIED DATA ENTERED | — |
| May 20, 2025 | MAFR | APPLICATION FILING RECEIPT MAILED | — |
| May 20, 2025 | NWAP | NEW APPLICATION ENTERED | — |