USPTO serial 99256762
UNIFIED CUSTOMER EXPERIENCE MANAGEMENT
Reviewed by CopyMark Law Group
Status 654
- Filing date
- Status date
- Registration date
- —
- Examiner
- KEAM, ALEX S
- Law office
- TMO LAW OFFICE 133
What this means
This page summarizes the public USPTO record for this serial number, including owners, goods and services, and prosecution history.
Need help with UNIFIED CUSTOMER EXPERIENCE MANAGEMENT?
If you own this trademark, we can monitor new filings and help with USPTO deadlines. If you do not, we can file a new U.S. application.
Current trademark owner
Monitor this mark, or talk with CopyMark about this registration.
Not the owner?
File a new U.S. trademark application, or speak with our attorneys.
Owner
Scottsdale, AZ, US
Attorney of record
The USPTO lists this attorney as the applicant's representative for correspondence on this application.
Steven J. Laureanti
Steven J. Laureanti Spencer Fane LLP2415 E. CAMELBACK ROAD, SUITE 600PHOENIX, AZ 85016United StatesGoods and services
| Class | Description | Status | First use |
|---|---|---|---|
| 042 | Cloud computing featuring software for use with comprehensive customer experience platforms for managing and analyzing customer interactions and data, transmitting customer communications, performing contact center functions, distributing surveys and capturing feedback, managing integrations, and performing agentic artificial intelligence (AI) functions, namely, summarizing conversations, drafting responses, and generating next action recommendations; Providing temporary use of on-line non-downloadable software in the field of comprehensive customer experience management for management and analysis of customer interactions and data transmission of customer communications, contact center functions, distribution of surveys distribution and feedback capture, managing integrations, and performance of agentic artificial intelligence (AI) functions, namely, summarizing conversations, drafting responses, and generating next action recommendations; Software as a service (SAAS) services featuring software in the field of comprehensive customer experience management for managing and analyzing customer interactions transmitting customer communications, performing contact center functions, distributing surveys and collecting feedback, managing integrations, and performing agentic artificial intelligence (AI) functions, namely, summarizing conversations, drafting responses, and generating next action recommendations | ACTIVE | — |
Related trademarks
CopyMark links this record to cited §2(d) serials, the owner's other marks, Nice classes, similar mark names, and recently changed USPTO applications.
Prosecution history
| Date | Code | Event | What it means |
|---|---|---|---|
| Oct 25, 2026 | RCSC | REPORT COMPLETED SUSPENSION CHECK CASE STILL SUSPENDED | — |
| Apr 27, 2026 | RCSC | REPORT COMPLETED SUSPENSION CHECK CASE STILL SUSPENDED | — |
| Sep 18, 2025 | GNS3 | NOTIFICATION OF LETTER OF SUSPENSION E-MAILED | — |
| Sep 18, 2025 | GNSL | LETTER OF SUSPENSION E-MAILED | — |
| Sep 18, 2025 | CNSL | SUSPENSION LETTER WRITTEN | — |
| Sep 17, 2025 | TEME | TEAS/EMAIL CORRESPONDENCE ENTERED | — |
| Sep 16, 2025 | CRFA | CORRESPONDENCE RECEIVED IN LAW OFFICE | — |
| Sep 16, 2025 | TROA | TEAS RESPONSE TO OFFICE ACTION RECEIVED | This event means the applicant filed a response to a USPTO Office Action — typically arguments, amendments, or evidence addressing the examiner's objections. The USPTO will review the response and either allow the mark to proceed or issue another action. |
| Aug 12, 2025 | GNRN | NOTIFICATION OF NON-FINAL ACTION E-MAILED | A non-final Office Action means the USPTO examining attorney has raised at least one issue with your trademark application but has not made a final decision. You usually have three months to respond with arguments, amendments, or evidence. Missing the deadline can abandon the application. |
| Aug 12, 2025 | GNRT | NON-FINAL ACTION E-MAILED | A non-final Office Action means the USPTO examining attorney has raised at least one issue with your trademark application but has not made a final decision. You usually have three months to respond with arguments, amendments, or evidence. Missing the deadline can abandon the application. |
| Aug 12, 2025 | CNRT | NON-FINAL ACTION WRITTEN | A non-final Office Action means the USPTO examining attorney has raised at least one issue with your trademark application but has not made a final decision. You usually have three months to respond with arguments, amendments, or evidence. Missing the deadline can abandon the application. |
| Aug 7, 2025 | DOCK | ASSIGNED TO EXAMINER | — |
| Jun 27, 2025 | NWOS | NEW APPLICATION OFFICE SUPPLIED DATA ENTERED | — |
| Jun 27, 2025 | NWAP | NEW APPLICATION ENTERED | — |
| Jun 27, 2025 | MAFR | APPLICATION FILING RECEIPT MAILED | — |