Drawing for PROVIDING TEMPORARY USE OF NON-DOWNLOADABLE SOFTWARE FOR ENABLING SEAMLESS SWITCHING OF CUSTOMER MESSAGES AND CONVERSATIONS BETWEEN COMMUNICATION CHANNELS, NAMELY SMS, FACEBOOK MESSENGER, WHATSAPP, INSTAGRAM DIRECT, AND WEB-BASED CHAT, IN ORDER TO MAINTAI

USPTO serial 99288669

PROVIDING TEMPORARY USE OF NON-DOWNLOADABLE SOFTWARE FOR ENABLING SEAMLESS SWITCHING OF CUSTOMER MESSAGES AND CONVERSATIONS BETWEEN COMMUNICATION CHANNELS, NAMELY SMS, FACEBOOK MESSENGER, WHATSAPP, INSTAGRAM DIRECT, AND WEB-BASED CHAT, IN ORDER TO MAINTAI

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Status 622
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This page summarizes the public USPTO record for this serial number, including owners, goods and services, and prosecution history.

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Goods and services

ClassDescriptionStatusFirst use
042Software as a service (SAAS) services featuring software for switching customer messages and conversations between communication channels, including SMS, Facebook Messenger, WhatsApp, Instagram Direct, and web chat; for transferring conversations between live agents and AI agents; and for enabling omnichannel messaging, agent routing, and customer engagement within contact centers and customer support environments.ACTIVEJun 6, 2025

Related trademarks

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Prosecution history

DateCodeEventWhat it means
Jul 17, 2025MAFRAPPLICATION FILING RECEIPT MAILED—
Jul 17, 2025NWAPNEW APPLICATION ENTERED—

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