USPTO serial 99451762
ADA
Reviewed by CopyMark Law Group
Status 654
- Filing date
- Status date
- Registration date
- —
- Examiner
- SETTLES LEWIS, SHAILA E
- Law office
- TMO LAW OFFICE 137
What this means
This page summarizes the public USPTO record for this serial number, including owners, goods and services, and prosecution history.
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Owner
Toronto, ON, CA
Attorney of record
The USPTO lists this attorney as the applicant's representative for correspondence on this application.
Rachel A. Nicholas
Rachel A. Nicholas Womble Bond Dickinson (US) LLP201 East Washington Street, Suite 1200Phoenix, AZ 85004United StatesGoods and services
| Class | Description | Status | First use |
|---|---|---|---|
| 035 | Business consulting services in the field of the development, implementation, maintenance and use of automation software and artificial intelligence automated digital assistants chatbots for customer service, digital customer interactions, brand promotion, and technical support; Business consulting services; Business data analysis services in the field of commercial information related to customer interactions | ACTIVE | — |
| 041 | Non-downloadable electronic publications in the nature of newsletters in the field of automation of customer service, digital customer interactions, technical support, e-commerce assistance, and brand promotion; Training services in the field of developing, customizing, implementing, maintaining and using support automation software based on artificial intelligence; Educational services, namely, conducting training, conducting conferences, podcasts, and online courses in the field of automation of customer service, digital customer interactions, technical support, e-commerce assistance, and brand promotion and distribution of educational materials in connection therewith | ACTIVE | — |
| 042 | Software as a service (SAAS) services featuring software using artificial intelligence (AI) to assist chatbot software in learning customer intent so as to respond to customer queries or support requests, to anticipate customers' product or service needs, and to facilitate e-commerce transactions via digital channels; Software as a service (SAAS) services featuring software using artificial intelligence (AI) for use in machine learning models and deep learning so as to respond to customer queries, to anticipate customers' product or service needs, and to facilitate e-commerce transactions via digital channels; Software as a service (SAAS) services featuring software for voice automation to determine intent of calling customers so as to respond to customer queries, to proactively send marketing messages, and to facilitate e-commerce transactions via digital channels; Providing temporary use of a non-downloadable web application for for client companies using algorithms to determine intent of calling customers in addressing complaints regarding quality or performance of product or service; Software as a service (SAAS) services featuring software for providing automation of technical support or employee support requests to respond to support queries with the use of chatbots and AI Agents, without human agents, via digital channels; Software as a service (SAAS) services featuring software for providing automation of digital interactions to respond to customer queries or support requests, to proactively send marketing messages, and to facilitate e-commerce transactions with the use of chatbots and AI Agents, without human agents, via digital channels | ACTIVE | — |
Related trademarks
CopyMark links this record to cited §2(d) serials, the owner's other marks, Nice classes, similar mark names, and recently changed USPTO applications.
Prosecution history
| Date | Code | Event | What it means |
|---|---|---|---|
| Sep 8, 2026 | RCSC | REPORT COMPLETED SUSPENSION CHECK CASE STILL SUSPENDED | — |
| Mar 11, 2026 | GNS3 | NOTIFICATION OF LETTER OF SUSPENSION E-MAILED | — |
| Mar 11, 2026 | GNSL | LETTER OF SUSPENSION E-MAILED | — |
| Mar 11, 2026 | CNSL | SUSPENSION LETTER WRITTEN | — |
| Mar 6, 2026 | DOCK | ASSIGNED TO EXAMINER | — |
| Feb 11, 2026 | NWOS | NEW APPLICATION OFFICE SUPPLIED DATA ENTERED | — |
| Nov 20, 2025 | MAFR | APPLICATION FILING RECEIPT MAILED | — |
| Oct 20, 2025 | NWAP | NEW APPLICATION ENTERED | — |