USPTO serial 99534095
Reviewed by CopyMark Law Group
The USPTO has issued an Office Action on this application. A response is typically required before the deadline, or the application can be abandoned.
Deadline: 27 Oct 2026
CopyMark Law Group can help you respond to USPTO correspondence, keep a registration alive, or watch new filings against your mark.
The USPTO examiner requires updates to the service descriptions in Classes 35 and 42 to make them more specific.
John Roberts
Tampa, FL, US
| Class | Description | Status | First use |
|---|---|---|---|
| 035 | Business process outsourcing services for customer service, technical support, sales support, back-office processing, data entry, workforce management, and contact center operations; customer relationship management services; consulting services in the field of customer experience and business process outsourcing. | ACTIVE | — |
| 042 | Software as a service (SAAS) featuring software for customer service management, workforce optimization, artificial intelligence–based customer experience workflows, business process automation, and contact center analytics; providing temporary use of online non-downloadable software for managing customer support operations. | ACTIVE | — |
| Date | Code | Event |
|---|---|---|
| Jul 27, 2026 | GNRN | NOTIFICATION OF NON-FINAL ACTION E-MAILED |
| Jul 27, 2026 | GNRT | NON-FINAL ACTION E-MAILED |
| Jul 27, 2026 | CNRT | NON-FINAL ACTION WRITTEN |
| Apr 10, 2026 | GNRN | NOTIFICATION OF NON-FINAL ACTION E-MAILED |
| Apr 10, 2026 | GNRT | NON-FINAL ACTION E-MAILED |
| Apr 10, 2026 | CNRT | NON-FINAL ACTION WRITTEN |
| Apr 10, 2026 | DOCK | ASSIGNED TO EXAMINER |
| Feb 12, 2026 | NWOS | NEW APPLICATION OFFICE SUPPLIED DATA ENTERED |
| Dec 7, 2025 | MAFR | APPLICATION FILING RECEIPT MAILED |
| Dec 7, 2025 | NWAP | NEW APPLICATION ENTERED |