USPTO serial 99591727
CISCO IQ
Reviewed by CopyMark Law Group
Status 692
- Filing date
- Status date
- Registration date
- —
- Examiner
- O'NEILL, MARY K
- Law office
- PUBLICATION AND ISSUE SECTION
What this means
This page summarizes the public USPTO record for this serial number, including owners, goods and services, and prosecution history.
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Owner
Attorney of record
The USPTO lists this attorney as the applicant's representative for correspondence on this application.
Mark A. Jansen
Mark A. Jansen Fenwick & West LLP801 California StreetMountain View, CA 94041United StatesGoods and services
| Class | Description | Status | First use |
|---|---|---|---|
| 009 | Computer hardware; Computer networking hardware; downloadable computer software for collecting, monitoring, assessing, analyzing and reporting operational data relating to computer hardware, computer software, computer systems and computer networks; downloadable computer software for managing the lifecycle of computer hardware, computer software, computer systems, and computer networks; downloadable computer software for deploying and operating agentic artificial intelligence agents; downloadable software for detecting and prioritizing security vulnerabilities, device configurations, and infrastructure operational risks; Downloadable artificial intelligence software, namely, software for implementing algorithms and programs in the fields of artificial intelligence and machine learning; downloadable software for administration of computer networks and for computer network observability; downloadable software using artificial intelligence, machine learning, and generative artificial intelligence for monitoring of computer systems and networks; downloadable software using artificial intelligence, machine learning, and generative artificial intelligence for cloud and data access, management and collection; Downloadable data center software for the collection, analysis, editing, organizing, modifying, book marking, transmission, storage, and sharing of data and information; downloadable computer software for computer network management; downloadable software for adaptive risk-based decision making; downloadable software for operating, accessing, and deploying AI infrastructure; downloadable software for processing data and information using an AI infrastructure; downloadable software for computer networking and wide area networking; downloadable software for optimizing enterprise connectivity; downloadable software for edge computing and edge networking; downloadable software for designing, deploying, and managing AI infrastructure; downloadable software for implementing and optimizing cloud-managed network operations; downloadable software for customer relationship management (CRM); downloadable software for customer experience management (CXM); Downloadable software for digital experience monitoring; downloadable software featuring a virtual assistant for use in managing, monitoring, and troubleshooting computer networks through artificial intelligence and machine learning; downloadable software featuring a virtual assistant for use in managing, monitoring and troubleshooting customer relationship management (CRM) software through artificial intelligence and machine learning; downloadable software featuring a virtual assistant for use in managing, monitoring, and troubleshooting customer experience management (CXM) software through artificial intelligence and machine learning; downloadable software using artificial intelligence for computer hardware and software customer onboarding and providing suggestions and advice relating to maintaining, optimizing, customizing, and making supplemental purchases relating to computer hardware and software; downloadable software for analyzing and reporting on computer network and computer system health and efficiency; downloadable software for troubleshooting computer software and hardware problems; downloadable software for designing, deploying, and managing computer systems and computer networks; downloadable software for business risk management; downloadable software for computer system and computer network security; downloadable software for generating product and service recommendations; downloadable personal assistant software; downloadable software for customer subscription and purchase management; downloadable software for customer identity management; downloadable software for generating recommendations for ensuring regulatory compliance | ACTIVE | — |
| 035 | Customer relationship management; Business risk management; Business risk assessment services; Business project management services; Advice and information about customer services and product management | ACTIVE | — |
| 042 | Providing online non-downloadable software for collecting, monitoring, assessing, analyzing and reporting operational data relating to computer hardware, computer software, computer systems and computer networks; providing online non-downloadable computer software for managing the lifecycle of computer hardware, computer software, computer systems, and computer networks; providing online non-downloadable computer software for deploying and operating agentic artificial intelligence agents; Software as a service (SaaS) services featuring software for collecting, monitoring, assessing, analyzing and reporting operational data relating to computer hardware, computer software, computer systems and computer networks; software as a service (SaaS) services featuring software for providing AI-assisted technical support case management; software as a service (SaaS) services featuring software for detecting and prioritizing security vulnerabilities, device configurations, and infrastructure operational risks; Platform as a service (PaaS) services featuring software platforms for integrating, collecting, and processing data from computer networks, cloud platforms, and on-premises devices; platform as a service (PaaS) services featuring software platforms for developing and deploying applications for centralized technology operations management and AI-powered network intelligence; Providing online non-downloadable artificial intelligence software, namely, software for implementing algorithms and programs in the fields of artificial intelligence and machine learning; Providing online non-downloadable software for administration of computer networks and for computer network observability; Providing online non-downloadable software using artificial intelligence, machine learning, and generative artificial intelligence for monitoring of computer systems and networks; Providing online non downloadable software using artificial intelligence, machine learning, and generative artificial intelligence for cloud and data access, management and collection; Providing online non downloadable data center software for the collection, analysis, editing, organizing, modifying, book marking, transmission, storage, and sharing of data and information; Providing online non downloadable computer software for computer network management; Providing online non downloadable software for adaptive risk-based decision making; Providing online non downloadable software for operating, accessing, and deploying AI infrastructure; Providing online non-downloadable software for processing data and information using an AI infrastructure; Providing online non-downloadable software for computer networking and wide area networking; Providing online non-downloadable software for optimizing enterprise connectivity; Providing online non-downloadable software for edge computing and edge networking; Providing online non-downloadable software for designing, deploying, and managing AI infrastructure; Providing online non-downloadable software for implementing and optimizing cloud-managed network operations; Providing online non-downloadable software for customer relationship management (CRM); Providing online non-downloadable software for customer experience management (CXM); Providing online non-downloadable software featuring a virtual assistant for use in managing, monitoring, and troubleshooting computer networks through artificial intelligence and machine learning; Providing online non downloadable software featuring a virtual assistant for use in managing, monitoring, and troubleshooting customer relationship management (CRM) software through artificial intelligence and machine learning; Providing online non-downloadable software featuring a virtual assistant for use in managing, monitoring, and troubleshooting customer experience management (CXM) software through artificial intelligence and machine learning; Providing online non-downloadable software using artificial intelligence for computer hardware and software customer onboarding and providing suggestions and advice relating to maintaining, optimizing, customizing, and making supplemental purchases relating to computer hardware and software; Providing online non-downloadable software for analyzing and reporting on computer network and computer system health and efficiency; Providing online non-downloadable software for troubleshooting computer software and hardware problems; Providing online non downloadable software for designing, deploying, and managing computer systems and computer networks; Providing online non-downloadable software for business risk management; Providing online non-downloadable software for computer system and computer network security; Providing online non-downloadable software for generating product and service recommendations; Providing online non-downloadable personal assistant software; Providing online non-downloadable software for customer subscription and purchase management; Providing online non-downloadable software for customer identity management; Providing online non-downloadable software for generating recommendations for ensuring regulatory compliance; monitoring of computer systems operation by remote access; technical support services, namely, troubleshooting computer software problems, and services for the updating, maintenance, installation, repair, and customization of computer software; planning, design and implementation of computer technologies for others; research in the fields of artificial intelligence, machine learning, and generational artificial intelligence; providing information in the fields of artificial intelligence, machine learning, and generational artificial intelligence; providing technical information in the field of computer software applications; Information Technology consulting services relating to computer hardware and software lifecycle management, computer network and system configuration and optimization, and network security assessment; information technology consulting services, namely, technology deployment planning and design | ACTIVE | — |
Related trademarks
CopyMark links this record to cited §2(d) serials, the owner's other marks, Nice classes, similar mark names, and recently changed USPTO applications.
Prosecution history
| Date | Code | Event | What it means |
|---|---|---|---|
| Sep 11, 2026 | ERRR | ON HOLD - ELECTRONIC RECORD REVIEW REQUIRED | — |
| Sep 2, 2026 | CNSA | APPROVED FOR PUB - PRINCIPAL REGISTER | — |
| Aug 10, 2026 | TEME | TEAS/EMAIL CORRESPONDENCE ENTERED | — |
| Aug 10, 2026 | CRFA | CORRESPONDENCE RECEIVED IN LAW OFFICE | — |
| Aug 10, 2026 | TROA | TEAS RESPONSE TO OFFICE ACTION RECEIVED | This event means the applicant filed a response to a USPTO Office Action — typically arguments, amendments, or evidence addressing the examiner's objections. The USPTO will review the response and either allow the mark to proceed or issue another action. |
| May 13, 2026 | GNRN | NOTIFICATION OF NON-FINAL ACTION E-MAILED | A non-final Office Action means the USPTO examining attorney has raised at least one issue with your trademark application but has not made a final decision. You usually have three months to respond with arguments, amendments, or evidence. Missing the deadline can abandon the application. |
| May 13, 2026 | GNRT | NON-FINAL ACTION E-MAILED | A non-final Office Action means the USPTO examining attorney has raised at least one issue with your trademark application but has not made a final decision. You usually have three months to respond with arguments, amendments, or evidence. Missing the deadline can abandon the application. |
| May 13, 2026 | CNRT | NON-FINAL ACTION WRITTEN | A non-final Office Action means the USPTO examining attorney has raised at least one issue with your trademark application but has not made a final decision. You usually have three months to respond with arguments, amendments, or evidence. Missing the deadline can abandon the application. |
| May 11, 2026 | DOCK | ASSIGNED TO EXAMINER | — |
| May 1, 2026 | NWOS | NEW APPLICATION OFFICE SUPPLIED DATA ENTERED | — |
| Jan 13, 2026 | MAFR | APPLICATION FILING RECEIPT MAILED | — |
| Jan 13, 2026 | NWAP | NEW APPLICATION ENTERED | — |