USPTO serial 99593035
Reviewed by CopyMark Law Group
The USPTO has issued a Notice of Allowance. To complete registration you generally need to file a Statement of Use or an extension request before the deadline.
If you own this trademark, we can monitor new filings and help with USPTO deadlines. If you do not, we can file a new U.S. application.
Plus Government fees of $450
Scottsdale, AZ, US
Scottsdale, AZ, US
The USPTO lists this attorney as the applicant's representative for correspondence on this application.
Karineh Khachatourian, Esq.
Karineh Khachatourian, Esq. KXT Law1775 Woodside Road, Suite 204Redwood City, CA 94061United States| Class | Description | Status | First use |
|---|---|---|---|
| 009 | Downloadable computer software using artificial intelligence (AI) for managing, coordinating, routing, testing, and optimizing customer service interaction workflows, providing real-time decision support to customer service agents during customer interactions, and analyzing customer interaction data to improve customer service processes and generate operational analytics and performance insights, all in the field of customer service operations; Downloadable chatbot software for automated customer communications, namely, replying to customer inquiries and providing customer self-service in the field of customer service; Downloadable computer software for monitoring and analyzing customer service interactions for quality assurance, compliance monitoring, performance reporting, and training management in the field of customer service operations; Downloadable computer software platforms for using artificial intelligence (AI) for orchestrating, managing, and optimizing customer service operations | ACTIVE | — |
| 035 | Business management consulting services in the field of customer service operations, namely, advising businesses on customer experience strategy, operational governance and oversight, business process and workflow optimization, process redesign, service delivery model evaluation and optimization, workforce and agent operations including agent utilization and agent support models, quality assurance and compliance, operational risk advisory services, operational efficiency improvement, and operational improvement and transformation initiatives; Business management analysis; Business assistance, advisory and consulting services in the field of customer service operations, namely, designing, managing, evaluating, and scaling decisions for pilot program and controlled business tests for customer experience initiatives; Business management assistance; Business advice and analysis of markets; Assistance, advisory services and consultancy with regard to business planning, business analysis, business management, business organization, marketing and customer analysis; Business management and consultation; Analyzing and compiling business data | ACTIVE | — |
| 042 | Software as a service (SAAS) services featuring software using artificial intelligence (AI) for managing and coordinating customer service workflows, providing real-time decision support to customer service agents during customer interactions, and analyzing customer interaction data to improve customer service processes and generate operational analytics and performance insights, all in the field of customer service operations; Providing temporary use of on-line non-downloadable software and applications for configuring, deploying, managing, and evaluating customer service workflow tests and pilot programs, namely, defining workflow parameters, running limited tests, measuring outcomes, deploying workflow configurations, and deploying customer service workflow automations, all in the field of customer service operations; Providing temporary use of online non-downloadable computer software for collecting, measuring, analyzing, monitoring, and reporting performance metrics of customer service interactions and customer service interaction tests, all in the field of customer service operations; Artificial intelligence as a service (AIAAS) services featuring software using artificial intelligence for business analytics; Software as a service (SAAS) services featuring artificial intelligence (AI) software for generating business analysis reports; Providing temporary use of on-line non-downloadable software and applications using artificial intelligence (AI) for routing and testing customer service interaction workflows in the field of customer service operations; Providing online non-downloadable virtual assistant software using artificial intelligence (AI) for responding to customer inquiries and providing automated customer self-service in the field of customer service; Software as a service (SAAS) services featuring software for monitoring and analyzing customer service interactions for quality assurance, compliance monitoring, performance reporting, and training management in the field of customer service operations | ACTIVE | — |
CopyMark links this record to cited §2(d) serials, the owner's other marks, Nice classes, similar mark names, and recently changed USPTO applications.
| Date | Code | Event | What it means |
|---|---|---|---|
| Aug 4, 2026 | NOAM | NOA E-MAILED - SOU REQUIRED FROM APPLICANT | A Notice of Allowance means your intent-to-use application cleared examination and opposition but is not registered yet. You must file a Statement of Use showing the mark in commerce, or request an extension, before the deadline — usually six months from the notice date. |
| Jun 9, 2026 | NPUB | OFFICIAL GAZETTE PUBLICATION CONFIRMATION E-MAILED | — |
| Jun 9, 2026 | PUBO | PUBLISHED FOR OPPOSITION | Your mark was published in the USPTO Official Gazette for a 30-day opposition window. During that period, third parties who believe they would be harmed can file an opposition. If no opposition is filed, prosecution usually continues toward registration or a Notice of Allowance. |
| Jun 3, 2026 | NONP | NOTIFICATION OF NOTICE OF PUBLICATION E-MAILED | — |
| May 12, 2026 | CNSA | APPROVED FOR PUB - PRINCIPAL REGISTER | — |
| May 12, 2026 | DOCK | ASSIGNED TO EXAMINER | — |
| May 3, 2026 | NWOS | NEW APPLICATION OFFICE SUPPLIED DATA ENTERED | — |
| Jan 13, 2026 | MAFR | APPLICATION FILING RECEIPT MAILED | — |
| Jan 13, 2026 | NWAP | NEW APPLICATION ENTERED | — |