USPTO serial 99613424
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The USPTO has issued an Office Action on this application. A response is typically required before the deadline, or the application can be abandoned.
Deadline: September 11, 2026
The USPTO examiner has issued an office action requiring a new specimen, a disclaimer for the term 'AI', clarification of your service descriptions, an updated mark description, and noting potential conflicts with prior-filed pending applications.
Kathleen Lappe
Nashville, TN, US
James A Nelligan
Nashville, TN, US
| Class | Description | Status | First use |
|---|---|---|---|
| 042 | Software as a service (SAAS) services featuring software using artificial intelligence (AI) for providing a multilingual virtual assistant accessible via websites and mobile devices, enabling natural-language interaction by text and voice to answer questions, provide information and directions, assist with guest/customer requests, and automate messaging, confirmations, and notifications. | ACTIVE | Jul 17, 2025 |
| Date | Code | Event |
|---|---|---|
| Jun 11, 2026 | GNRN | NOTIFICATION OF NON-FINAL ACTION E-MAILED |
| Jun 11, 2026 | GNRT | NON-FINAL ACTION E-MAILED |
| Jun 11, 2026 | CNRT | NON-FINAL ACTION WRITTEN |
| May 21, 2026 | DOCK | ASSIGNED TO EXAMINER |
| May 15, 2026 | NWOS | NEW APPLICATION OFFICE SUPPLIED DATA ENTERED |
| Jan 25, 2026 | MAFR | APPLICATION FILING RECEIPT MAILED |
| Jan 25, 2026 | NWAP | NEW APPLICATION ENTERED |