USPTO serial 99662089
STRUDEL
Reviewed by CopyMark Law Group
- Filing date
- Status date
- Registration date
- —
- Examiner
- KRASS,KRISTINA M
- Law office
- PUBLICATION AND ISSUE SECTION
What this means
Status 686 means your mark is published in the USPTO Official Gazette and in the 30-day opposition period. If no opposition is filed, prosecution typically continues toward registration or a Notice of Allowance. Monitor the opposition window. After it closes, watch for Notice of Allowance (intent-to-use) or registration (use-based).
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Owner
Madison, WI, US
Madison, WI, US
Attorney of record
The USPTO lists this attorney as the applicant's representative for correspondence on this application.
SHAWN E DUCKWORTH
SHAWN E DUCKWORTH CONVERGENCE INTELLECTUAL PROPERTY LAW P.C.2251 Grant Rd., Suite GLos Altos, CA 94024United StatesGoods and services
| Class | Description | Status | First use |
|---|---|---|---|
| 009 | Downloadable computer software for use in customer support and engineering workflow automation; downloadable computer software using artificial intelligence and machine learning to analyze system telemetry, server logs, source code, and historical support tickets for the purpose of diagnosing technical issues; downloadable software for integrating customer relationship management (CRM) and ticketing systems with software engineering development tools; downloadable computer software for automated root cause analysis, issue triage, and drafting of technical support responses | ACTIVE | — |
| 038 | Transmission of data, messages, and notifications in the field of technical support and production system monitoring via electronic communication networks | ACTIVE | — |
| 042 | Software as a service (SaaS) services featuring software for connecting customer support teams with engineering data and intelligence; Providing temporary use of on-line non-downloadable software using artificial intelligence and machine learning to ingest and analyze production signals, including telemetry data, system logs, and codebases; Providing temporary use of non-downloadable software for diagnosing the root cause of technical issues, correlating similar support tickets, and automating resolution workflows; Providing temporary use of non-downloadable software for facilitating collaboration between support and engineering teams by integrating with ticketing systems, databases, and documentation repositories; Technical support services, namely, troubleshooting of computer software and diagnosing computer hardware problems via an artificial intelligence engine | ACTIVE | — |
Related trademarks
CopyMark links this record to cited §2(d) serials, the owner's other marks, Nice classes, similar mark names, and recently changed USPTO applications.
Prosecution history
| Date | Code | Event | What it means |
|---|---|---|---|
| Aug 25, 2026 | NPUB | OFFICIAL GAZETTE PUBLICATION CONFIRMATION E-MAILED | — |
| Aug 25, 2026 | PUBO | PUBLISHED FOR OPPOSITION | Your mark was published in the USPTO Official Gazette for a 30-day opposition window. During that period, third parties who believe they would be harmed can file an opposition. If no opposition is filed, prosecution usually continues toward registration or a Notice of Allowance. |
| Aug 19, 2026 | NONP | NOTIFICATION OF NOTICE OF PUBLICATION E-MAILED | — |
| Jul 31, 2026 | CNSA | APPROVED FOR PUB - PRINCIPAL REGISTER | — |
| Jul 31, 2026 | GNEN | NOTIFICATION OF EXAMINERS AMENDMENT E-MAILED | — |
| Jul 31, 2026 | XAEC | EXAMINER'S AMENDMENT ENTERED | — |
| Jul 31, 2026 | GNEA | EXAMINERS AMENDMENT E-MAILED | — |
| Jul 31, 2026 | CNEA | EXAMINERS AMENDMENT -WRITTEN | — |
| Jul 27, 2026 | ZZZX | PREVIOUS ALLOWANCE COUNT WITHDRAWN | — |
| Jul 14, 2026 | PBCR | WITHDRAWN FROM PUB - OG REVIEW QUERY | — |
| Jun 20, 2026 | CNSA | APPROVED FOR PUB - PRINCIPAL REGISTER | — |
| Jun 20, 2026 | GNEN | NOTIFICATION OF EXAMINERS AMENDMENT E-MAILED | — |
| Jun 20, 2026 | XAEC | EXAMINER'S AMENDMENT ENTERED | — |
| Jun 20, 2026 | GNEA | EXAMINERS AMENDMENT E-MAILED | — |
| Jun 20, 2026 | CNEA | EXAMINERS AMENDMENT -WRITTEN | — |
| Jun 10, 2026 | DOCK | ASSIGNED TO EXAMINER | — |
| Feb 20, 2026 | MAFR | APPLICATION FILING RECEIPT MAILED | — |
| Feb 20, 2026 | NWOS | NEW APPLICATION OFFICE SUPPLIED DATA ENTERED | — |
| Feb 20, 2026 | NWAP | NEW APPLICATION ENTERED | — |