USPTO serial 99708966
PRE-CALL ARMOR
Status 681
- Filing date
- Mar 18, 2026
- Status date
- Aug 20, 2026
- Registration date
- —
- Examiner
- LEE, CATHERINE ANNE
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What this means
This page summarizes the public USPTO record for this serial number, including owners, goods and services, and prosecution history.
Owner
Calmline LLC
San Diego, CA, US
Goods and services
| Class | Description | Status | First use |
|---|---|---|---|
| 042 | Software as a service (SAAS) services featuring software using artificial intelligence (AI) for analyzing inbound caller behavioral and escalation history during the pre-connection interval to generate predictive risk classifications and personalized agent emotional readiness briefs comprising suggested conversational responses, delivered to contact center agents prior to live call connection | ACTIVE | — |
Prosecution history
| Date | Code | Event |
|---|---|---|
| Aug 14, 2026 | CNSA | APPROVED FOR PUB - PRINCIPAL REGISTER |
| Aug 13, 2026 | TEME | TEAS/EMAIL CORRESPONDENCE ENTERED |
| Aug 12, 2026 | CRFA | CORRESPONDENCE RECEIVED IN LAW OFFICE |
| Aug 12, 2026 | TROA | TEAS RESPONSE TO OFFICE ACTION RECEIVED |
| Aug 1, 2026 | GNRN | NOTIFICATION OF NON-FINAL ACTION E-MAILED |
| Aug 1, 2026 | GNRT | NON-FINAL ACTION E-MAILED |
| Aug 1, 2026 | CNRT | NON-FINAL ACTION WRITTEN |
| Jul 29, 2026 | DOCK | ASSIGNED TO EXAMINER |
| Jul 28, 2026 | NWOS | NEW APPLICATION OFFICE SUPPLIED DATA ENTERED |
| Mar 18, 2026 | MAFR | APPLICATION FILING RECEIPT MAILED |
| Mar 18, 2026 | NWAP | NEW APPLICATION ENTERED |