USPTO serial 99833454
EMPATHETIC AI
Reviewed by CopyMark Law Group
Status 641Office Action
- Filing date
- Status date
- Registration date
- —
- Examiner
- SINGER, MELANIE ALYSSA
- Law office
- TMO LAW OFFICE 112
What this means
The USPTO has issued an Office Action on this application. A response is typically required before the deadline, or the application can be abandoned.
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Owner
Studio City, CA, US
Attorney of record
The USPTO lists this attorney as the applicant's representative for correspondence on this application.
William Fitzpatrick
William Fitzpatrick Fitzpatrick PC626 Wilshire Blvd.Suite 410Los Angeles, CA 90017Goods and services
| Class | Description | Status | First use |
|---|---|---|---|
| 009 | Downloadable open-source computer software for evaluating, benchmarking, and scoring artificial intelligence systems for emotional intelligence, cultural competence, affective calibration, safety, bias, and resilience; Downloadable computer software using artificial intelligence (AI) for a customizable assistant in the fields of healthcare communication, patient engagement, clinical workflow support, and culturally responsive communication; Downloadable application programming interface (API) software for integrating artificial intelligence assistants into healthcare information systems and electronic health record systems; Downloadable electronic publications in the nature of datasets, evaluation harnesses, technical specifications, and methodology guides for measuring empathy and cultural competence in artificial intelligence systems in the field of medicine; Downloadable computer software using artificial intelligence (AI) for patient personas for medical, clinical, and social worker training simulations | ACTIVE | — |
| 041 | Educational services, namely, providing online and in-person training, workshops, tutorials, webinars, and instructional courses in the fields of artificial intelligence, ethical AI deployment, AI bias mitigation, healthcare communication, cultural competence, patient engagement, and health equity; Providing on-line digital publications in the nature of articles, white papers, research papers, case studies, and methodology guides in the field of artificial intelligence, healthcare, and health equity via the Internet; Educational services, namely, providing training of individuals for certification in the field of empathetic and culturally competent deployment of artificial intelligence | ACTIVE | — |
| 042 | Providing temporary use of online non-downloadable simulation software for modeling patient personas for medical, clinical, and social worker education and training featuring artificial intelligence; Software as a service (SAAS) services featuring software for operating a customizable artificial intelligence assistant in the fields of healthcare communication, patient engagement, clinical workflow support, multi-lingual patient communication, medication information, pre-appointment patient preparation, post-discharge patient education, and culturally responsive communication; Software as a service (SAAS) services featuring software for healthcare analytics, including patient experience measurement, HCAHPS domain analysis, readmission risk analysis, ward-level performance analysis, and limited-English-proficiency patient segmentation; Providing temporary use of on-line non-downloadable software for evaluating, benchmarking, and scoring artificial intelligence systems for empathy, cultural competence, affective calibration, safety, bias, and resilience; Providing temporary use of on-line non-downloadable software and applications for integrating artificial intelligence assistants into enterprise applications; Technological planning and consulting services in the field of artificial intelligence deployment, governance, risk assessment, audit, and maturity evaluation; Computer software consultation; Design and development of computer software; Application service provider (ASP) featuring software for use with artificial intelligence operations and governance; Research and development and consultation related thereto in the field of artificial intelligence, machine learning, natural language processing, and culturally adaptive computing; Testing, analysis, and evaluation of artificial intelligence systems and deployments to determine conformity with certification standards; Testing, analysis, and evaluation of individuals who have completed training in the empathetic and culturally competent deployment of artificial intelligence to determine conformity with certification standards | ACTIVE | — |
Related trademarks
CopyMark links this record to cited §2(d) serials, the owner's other marks, Nice classes, similar mark names, and recently changed USPTO applications.
Prosecution history
| Date | Code | Event | What it means |
|---|---|---|---|
| Sep 23, 2026 | GNRN | NOTIFICATION OF NON-FINAL ACTION E-MAILED | A non-final Office Action means the USPTO examining attorney has raised at least one issue with your trademark application but has not made a final decision. You usually have three months to respond with arguments, amendments, or evidence. Missing the deadline can abandon the application. |
| Sep 23, 2026 | GNRT | NON-FINAL ACTION E-MAILED | A non-final Office Action means the USPTO examining attorney has raised at least one issue with your trademark application but has not made a final decision. You usually have three months to respond with arguments, amendments, or evidence. Missing the deadline can abandon the application. |
| Sep 23, 2026 | CNRT | NON-FINAL ACTION WRITTEN | A non-final Office Action means the USPTO examining attorney has raised at least one issue with your trademark application but has not made a final decision. You usually have three months to respond with arguments, amendments, or evidence. Missing the deadline can abandon the application. |
| Sep 15, 2026 | DOCK | ASSIGNED TO EXAMINER | — |
| Jul 31, 2026 | NWOS | NEW APPLICATION OFFICE SUPPLIED DATA ENTERED | — |
| May 19, 2026 | MAFR | APPLICATION FILING RECEIPT MAILED | — |
| May 19, 2026 | NWAP | NEW APPLICATION ENTERED | — |