USPTO serial 99855236
PAY PER CONVERSATION
Reviewed by CopyMark Law Group
Status 641Office Action
- Filing date
- Status date
- Registration date
- —
- Examiner
- SINGER, MELANIE ALYSSA
- Law office
- TMO LAW OFFICE 112
What this means
The USPTO has issued an Office Action on this application. A response is typically required before the deadline, or the application can be abandoned.
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Owner
Plantation, FL, US
Attorney of record
The USPTO lists this attorney as the applicant's representative for correspondence on this application.
James Keys, III
James Keys, III The Keys Law Firm, PLLC3350 SW 148th AvenueSuite 110Miramar, FL 33027Goods and services
| Class | Description | Status | First use |
|---|---|---|---|
| 038 | Providing voice communication services via the Internet; Voice over internet protocol (VOIP) services; Telecommunication services, namely, transmission of voice, data, graphics, images, audio and video by means of telecommunications networks, wireless communication networks, and the Internet; Advisory services relating to telecommunications | ACTIVE | — |
| 042 | Providing online non-downloadable computer software platforms for use by others to facilitate real time, IP-based voice and video communication between consumers and customer service representatives or product or service experts; Platform as a service (PAAS) featuring computer software platforms for callcenter operations and call center management for businesses; Platform as a service (PAAS) featuring computer software platforms for management and analysis of customer data for use with operation of call centers; Software as a service (SAAS) services featuring software for conducting call-center operations and call center management for businesses; Software as a service (SAAS) services featuring software for management and analysis of customer data for use with operation of call centers; Software as a service (SAAS) services, namely, hosting software for use by others for providing call center and telecommunications functionality, namely, call routing, administrative services, call routing with predictive availability, answering services, compliance monitoring, real time customer engagement, data management and analytics, and artificial intelligence communications tools; Software as a service (SAAS) services, namely, hosting software for use by others for conducting call-center operations and call center management for businesses; Software as a service (SAAS) services, namely, hosting software for use by others for management and analysis of customer data for use with operation of call centers; Software as a service (SAAS) services, namely, hosting software for use by others for using artificial intelligence for customer service management, help desk, and customer support; Software as a service (SAAS) services, namely, hosting software for use by others for customer service management, help desk, and customer support; Software as a service (SAAS) services featuring software for customer service management, help desk, and customer support; Software as a service (SAAS) services featuring software using artificial intelligence (AI) for customer service management, help desk, and customer support; Platform as a service (PAAS) featuring computer software platforms for facilitating voice and video communications between businesses and their customers, in the fields of customer support and customer service; Software as a service (SAAS) services featuring software for facilitating voice and video communications between businesses and their customers, in the fields of customer support and customer service | ACTIVE | — |
Related trademarks
CopyMark links this record to cited §2(d) serials, the owner's other marks, Nice classes, similar mark names, and recently changed USPTO applications.
Prosecution history
| Date | Code | Event | What it means |
|---|---|---|---|
| Oct 9, 2026 | GNRN | NOTIFICATION OF NON-FINAL ACTION E-MAILED | A non-final Office Action means the USPTO examining attorney has raised at least one issue with your trademark application but has not made a final decision. You usually have three months to respond with arguments, amendments, or evidence. Missing the deadline can abandon the application. |
| Oct 9, 2026 | GNRT | NON-FINAL ACTION E-MAILED | A non-final Office Action means the USPTO examining attorney has raised at least one issue with your trademark application but has not made a final decision. You usually have three months to respond with arguments, amendments, or evidence. Missing the deadline can abandon the application. |
| Oct 9, 2026 | CNRT | NON-FINAL ACTION WRITTEN | A non-final Office Action means the USPTO examining attorney has raised at least one issue with your trademark application but has not made a final decision. You usually have three months to respond with arguments, amendments, or evidence. Missing the deadline can abandon the application. |
| Sep 21, 2026 | DOCK | ASSIGNED TO EXAMINER | — |
| May 30, 2026 | NWOS | NEW APPLICATION OFFICE SUPPLIED DATA ENTERED | — |
| May 30, 2026 | MAFR | APPLICATION FILING RECEIPT MAILED | — |
| May 30, 2026 | NWAP | NEW APPLICATION ENTERED | — |