USPTO serial 99861655
SUPPORTBRAIN
Reviewed by CopyMark Law Group
Status 641Office Action
- Filing date
- Status date
- Registration date
- —
- Examiner
- TANG, HOA B
- Law office
- TMO LAW OFFICE 139
What this means
The USPTO has issued an Office Action on this application. A response is typically required before the deadline, or the application can be abandoned.
Deadline: January 13, 2027
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File a new U.S. trademark application, or speak with our attorneys.
Office Action issues
The examiner found no conflicting marks, but requires a new specimen because the current one displays additional wording that does not match your trademark drawing.
Owner
Los Angeles, CA, US
Goods and services
| Class | Description | Status | First use |
|---|---|---|---|
| 042 | Providing temporary use of non-downloadable software for assisting customer service agents during live customer interactions; providing temporary use of non-downloadable artificial intelligence and machine learning software for retrieving and presenting information, generating suggested responses, and providing contextual guidance in customer support communications; providing temporary use of non-downloadable software featuring tools for editing and reformatting agent-authored content in customer support workflows; providing temporary use of non-downloadable software for summarizing customer conversations and support tickets; providing temporary use of non-downloadable software for accessing and retrieving information from customer relationship management (CRM) systems, knowledge bases, and helpdesk or ticketing systems. | ACTIVE | May 22, 2026 |
Related trademarks
CopyMark links this record to cited §2(d) serials, the owner's other marks, Nice classes, similar mark names, and recently changed USPTO applications.
Prosecution history
| Date | Code | Event | What it means |
|---|---|---|---|
| Oct 13, 2026 | GNRN | NOTIFICATION OF NON-FINAL ACTION E-MAILED | A non-final Office Action means the USPTO examining attorney has raised at least one issue with your trademark application but has not made a final decision. You usually have three months to respond with arguments, amendments, or evidence. Missing the deadline can abandon the application. |
| Oct 13, 2026 | GNRT | NON-FINAL ACTION E-MAILED | A non-final Office Action means the USPTO examining attorney has raised at least one issue with your trademark application but has not made a final decision. You usually have three months to respond with arguments, amendments, or evidence. Missing the deadline can abandon the application. |
| Oct 13, 2026 | CNRT | NON-FINAL ACTION WRITTEN | A non-final Office Action means the USPTO examining attorney has raised at least one issue with your trademark application but has not made a final decision. You usually have three months to respond with arguments, amendments, or evidence. Missing the deadline can abandon the application. |
| Oct 7, 2026 | DOCK | ASSIGNED TO EXAMINER | — |
| Oct 6, 2026 | NWOS | NEW APPLICATION OFFICE SUPPLIED DATA ENTERED | — |
| Jun 3, 2026 | MAFR | APPLICATION FILING RECEIPT MAILED | — |
| Jun 3, 2026 | NWAP | NEW APPLICATION ENTERED | — |