USPTO serial 99861690
SUPPORTRESPONSE
Reviewed by CopyMark Law Group
Status 641Office Action
- Filing date
- Status date
- Registration date
- —
- Examiner
- TANG, HOA B
- Law office
- TMO LAW OFFICE 139
What this means
The USPTO has issued an Office Action on this application. A response is typically required before the deadline, or the application can be abandoned.
Deadline: January 15, 2027
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Current trademark owner
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Not the owner?
File a new U.S. trademark application, or speak with our attorneys.
Office Action issues
The examiner refused your mark as descriptive, rejected your current specimen because it does not match the drawing, and requested clarification for the wording of your service description.
Owner
Los Angeles, CA, US
Goods and services
| Class | Description | Status | First use |
|---|---|---|---|
| 042 | Providing temporary use of non-downloadable software for automated handling and processing of customer communications without human intervention; providing temporary use of non-downloadable artificial intelligence and machine learning software for automatically responding to customer inquiries across digital communication channels; providing temporary use of non-downloadable software for generating automated responses, managing customer support workflows, and resolving routine customer service requests; providing temporary use of non-downloadable software for routing and escalating unresolved customer inquiries to human support personnel; providing temporary use of non-downloadable software for accessing and retrieving information from customer relationship management (CRM) systems, helpdesk platforms, and communication tools. | ACTIVE | May 22, 2026 |
Related trademarks
CopyMark links this record to cited §2(d) serials, the owner's other marks, Nice classes, similar mark names, and recently changed USPTO applications.
Prosecution history
| Date | Code | Event | What it means |
|---|---|---|---|
| Oct 15, 2026 | GNRN | NOTIFICATION OF NON-FINAL ACTION E-MAILED | A non-final Office Action means the USPTO examining attorney has raised at least one issue with your trademark application but has not made a final decision. You usually have three months to respond with arguments, amendments, or evidence. Missing the deadline can abandon the application. |
| Oct 15, 2026 | GNRT | NON-FINAL ACTION E-MAILED | A non-final Office Action means the USPTO examining attorney has raised at least one issue with your trademark application but has not made a final decision. You usually have three months to respond with arguments, amendments, or evidence. Missing the deadline can abandon the application. |
| Oct 15, 2026 | CNRT | NON-FINAL ACTION WRITTEN | A non-final Office Action means the USPTO examining attorney has raised at least one issue with your trademark application but has not made a final decision. You usually have three months to respond with arguments, amendments, or evidence. Missing the deadline can abandon the application. |
| Oct 7, 2026 | DOCK | ASSIGNED TO EXAMINER | — |
| Oct 6, 2026 | NWOS | NEW APPLICATION OFFICE SUPPLIED DATA ENTERED | — |
| Jun 3, 2026 | MAFR | APPLICATION FILING RECEIPT MAILED | — |
| Jun 3, 2026 | NWAP | NEW APPLICATION ENTERED | — |