USPTO serial 99870521
SUPPORT INTELLIGENCE HUB
Reviewed by CopyMark Law Group
Status 641Office Action
- Filing date
- Status date
- Registration date
- —
- Examiner
- DIBBLE,JENNA M
- Law office
- TMO LAW OFFICE 122
What this means
The USPTO has issued an Office Action on this application. A response is typically required before the deadline, or the application can be abandoned.
Deadline: February 9, 2027
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Office Action issues
The examiner refused your trademark as merely descriptive of your services and requires an amendment to clarify your service descriptions.
Owner
Los Angeles, CA, US
Goods and services
| Class | Description | Status | First use |
|---|---|---|---|
| 035 | Outsourcing services in the nature of customer service operations; customer support services for others; business process outsourcing services in the field of customer service; handling customer inquiries for others across multiple communication channels; providing customer support services through a combination of human agents and automated systems; business management of customer service operations for others. | ACTIVE | Jun 5, 2026 |
| 042 | Software as a service (SaaS) services featuring software for use in customer service management and operations; providing temporary use of non-downloadable software for processing, analyzing, routing, and responding to customer communications across multiple channels; providing temporary use of non-downloadable software for accessing and retrieving information from customer relationship management (CRM) systems, helpdesk and ticketing systems, and knowledge bases; providing temporary use of non-downloadable artificial intelligence software for coordinating automated and human-assisted customer interactions within customer service operations; providing temporary use of non-downloadable software for integrating and managing multiple customer service technology components within a unified platform. | ACTIVE | Jun 5, 2026 |
Related trademarks
CopyMark links this record to cited §2(d) serials, the owner's other marks, Nice classes, similar mark names, and recently changed USPTO applications.
Prosecution history
| Date | Code | Event | What it means |
|---|---|---|---|
| Nov 9, 2026 | GNRN | NOTIFICATION OF NON-FINAL ACTION E-MAILED | A non-final Office Action means the USPTO examining attorney has raised at least one issue with your trademark application but has not made a final decision. You usually have three months to respond with arguments, amendments, or evidence. Missing the deadline can abandon the application. |
| Nov 9, 2026 | GNRT | NON-FINAL ACTION E-MAILED | A non-final Office Action means the USPTO examining attorney has raised at least one issue with your trademark application but has not made a final decision. You usually have three months to respond with arguments, amendments, or evidence. Missing the deadline can abandon the application. |
| Nov 9, 2026 | CNRT | NON-FINAL ACTION WRITTEN | A non-final Office Action means the USPTO examining attorney has raised at least one issue with your trademark application but has not made a final decision. You usually have three months to respond with arguments, amendments, or evidence. Missing the deadline can abandon the application. |
| Sep 23, 2026 | DOCK | ASSIGNED TO EXAMINER | — |
| Jun 8, 2026 | MAFR | APPLICATION FILING RECEIPT MAILED | — |
| Jun 8, 2026 | NWOS | NEW APPLICATION OFFICE SUPPLIED DATA ENTERED | — |
| Jun 8, 2026 | NWAP | NEW APPLICATION ENTERED | — |