USPTO serial 99901676
POPPI
Reviewed by CopyMark Law Group
- Filing date
- Status date
- Registration date
- —
- Examiner
- VOHRA, SANJEEV KUMAR
- Law office
- TMO LAW OFFICE 110
What this means
Status 638 means your application has been assigned to a USPTO examining attorney who is reviewing it against federal law and existing marks. The first office action or approval usually follows within a few months. Monitor TSDR for the examiner's first action. No filing is required until an office action or other requirement is issued.
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Owner
Costa Mesa, CA, US
Attorney of record
The USPTO lists this attorney as the applicant's representative for correspondence on this application.
Marie Anne Mastrovito
Marie Anne Mastrovito Womble Bond Dickinson (US) LLP888 Seventh Avenue, 38th FloorNew York, NY 10106United StatesGoods and services
| Class | Description | Status | First use |
|---|---|---|---|
| 009 | Downloadable software using artificial intelligence for customer support response optimization, knowledge base management, and agent training and performance development | ACTIVE | — |
| 041 | Educational services, namely, providing online non-downloadable training curricula, skills assessments, and upskilling modules in the field of customer support and customer experience operations | ACTIVE | — |
| 042 | Software as a service (SaaS) services featuring artificial intelligence software for use by customer support agents and supervisors in customer experience environments for analyzing incoming customer inquiries, suggesting and drafting contextually appropriate customer responses, managing and searching knowledge bases containing client-specific policies, procedures, escalation paths, and resolution protocols, and delivering and tracking agent onboarding curricula, skills assessments, and upskilling modules | ACTIVE | — |
Related trademarks
CopyMark links this record to cited §2(d) serials, the owner's other marks, Nice classes, similar mark names, and recently changed USPTO applications.
Prosecution history
| Date | Code | Event | What it means |
|---|---|---|---|
| Oct 29, 2026 | DOCK | ASSIGNED TO EXAMINER | — |
| Oct 26, 2026 | NWOS | NEW APPLICATION OFFICE SUPPLIED DATA ENTERED | — |
| Jun 23, 2026 | MAFR | APPLICATION FILING RECEIPT MAILED | — |
| Jun 23, 2026 | NWAP | NEW APPLICATION ENTERED | — |