USPTO serial 99918997
FRONTLINE-READY AI
Reviewed by CopyMark Law Group
- Filing date
- Status date
- Registration date
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- Examiner
- —
- Law office
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What this means
Status 630 means your trademark application is in the USPTO queue and has not yet been assigned to an examining attorney. This is normal shortly after filing. Examination typically begins within three to four months, though timing varies. Wait for assignment and the first examiner action. Monitor TSDR monthly for status changes to 638 (assigned) or an office action.
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Owner
San Francisco, CA, US
Attorney of record
The USPTO lists this attorney as the applicant's representative for correspondence on this application.
Amir Tabarrok
Amir Tabarrok KXT Law1775 Woodside Road, Suite 204Redwood City, CA 94061United StatesGoods and services
| Class | Description | Status | First use |
|---|---|---|---|
| 009 | Downloadable computer software using artificial intelligence (AI) for use in text analytics to determine and take action based on topics and sentiment from customer feedback; Downloadable computer software using artificial intelligence (AI) for analyzing customer feedback, customer service calls, chats, comments, surveys, customer sentiment, performance metrics, and customer experience data; Downloadable computer software using artificial intelligence (AI) for generating summaries of customer interactions and feedback, identifying themes, trends, root causes, and performance drivers, generating recommended business actions, and drafting personalized responses to customer feedback, all in the field of customer experience management; Downloadable computer software using artificial intelligence (AI) for analyzing customer feedback and customer experience data to identify themes, trends, customer sentiment, root causes, and performance drivers, and to generate recommended business actions in the field of customer experience management; Downloadable computer software using artificial intelligence (AI) for identifying themes, trends, customer sentiment, root causes, and performance drivers in customer feedback and customer experience data; Downloadable software for use in the field of customer experience management and enterprise feedback management; Downloadable software for use in gathering and analyzing feedback from diverse customer interaction channels; Downloadable software for collecting, managing, processing, reviewing, organizing, retrieving, and storing customer feedback, customer sentiment data, performance metrics, and customer experience data, including customer interaction data from customer service calls, chats, comments, surveys, text data, and audio data, all in the field of customer experience management; Downloadable software using artificial intelligence (AI) for summarizing customer interactions, customer feedback, customer service calls, chats, comments, surveys, and customer experience data; Downloadable software using artificial intelligence (AI) for writing content based on a theme | ACTIVE | Oct 27, 2025 |
| 035 | Business consulting services in the field of text analytics; Business monitoring and consulting services, namely, tracking web sites and applications of others to provide strategy, insight, marketing, sales, operation, product design, particularly specializing in the use of analytic and statistic models for the understanding and predicting of consumers, businesses, and market trends and actions; Monitoring customer experience feedback, customer interactions, customer sentiment, and business performance data for business purposes | ACTIVE | Oct 27, 2025 |
| 042 | Software as a service (SAAS) services featuring software using artificial intelligence (AI) for use in text analytics to determine and take action based on topics and sentiment from customer feedback; Software as a service (SAAS) services featuring software using artificial intelligence (AI) for analyzing customer feedback, customer service calls, chats, comments, surveys, customer sentiment, performance metrics, and customer experience data; Software as a service (SAAS) services featuring software using artificial intelligence (AI) for identifying themes, trends, customer sentiment, root causes, and performance drivers in customer feedback and customer experience data; Providing on-line non-downloadable software using artificial intelligence (AI) for collecting, managing, processing, reviewing, organizing, retrieving, and storing customer feedback, customer sentiment data, performance metrics, and customer experience data, including customer interaction data from customer service calls, chats, comments, surveys, text data, and audio data, all in the field of customer experience management; Providing temporary use of on-line non-downloadable software and applications using artificial intelligence (AI) for generating summaries of customer interactions and feedback, identifying themes, trends, root causes, and performance drivers, generating recommended business actions, and drafting personalized responses to customer feedback, all in the field of customer experience management.; Software as a service (SAAS) services featuring software for use in the field of customer experience management and enterprise feedback management; Software as a service (SAAS) services featuring software for use in gathering and analyzing feedback from diverse customer interaction channels; Providing temporary use of on-line non-downloadable software and applications using artificial intelligence (AI) for analyzing customer feedback, customer sentiment, performance metrics, and customer experience data, providing scorecard alerts and notifications, identifying themes, trends, root causes, and performance drivers, and generating recommended business actions, all in the field of customer experience management; Providing temporary use of on-line non-downloadable cloud computing software using artificial intelligence (AI) for analyzing customer feedback, customer service calls, chats, comments, surveys, customer sentiment, performance metrics, and customer experience data, generating summaries of customer interactions and feedback, identifying themes, trends, root causes, and performance drivers, and generating recommended business actions, all in the field of customer experience management; Software as a service (SAAS) services featuring software using machine learning for identifying themes, trends, customer sentiment, root causes, and performance drivers in customer feedback and customer experience data; Software as a service (SAAS) services featuring artificial intelligence (AI) software for generating business analysis reports | ACTIVE | Oct 27, 2025 |
Related trademarks
CopyMark links this record to cited §2(d) serials, the owner's other marks, Nice classes, similar mark names, and recently changed USPTO applications.
Prosecution history
| Date | Code | Event | What it means |
|---|---|---|---|
| Jul 2, 2026 | MAFR | APPLICATION FILING RECEIPT MAILED | — |
| Jul 2, 2026 | NWAP | NEW APPLICATION ENTERED | — |